Key responsibilities

• Establish and oversee all internal communications ensuring that they effectively convey our employer brand to both current and potential future employees
• Ensuring our employer brand is consistently communicated across all internal and external channels, including job postings, social media, company website, and during the recruitment process
• Consult with executive management to develop effective and scalable communication procedures and policies for various initiatives including organizational updates, leadership messages, and company-wide announcements
• Support leadership and functional teams by crafting strategic messaging and programming to enable scalable communications
• Approach messaging with a creative mindset to develop talk tracks and thematic narratives that reinforces to all teammates that Advisor 360 is an employer of choice, known for its commitment to its employees and its positive, inclusive, and inspiring workplace culture
• Aid leadership by keeping employees updated about decisions made during important company meetings, disseminating briefings to all internal stakeholders, and communicating our leadership’s vision in a clear and consistent manner
• Think critically about questions and concerns that may arise as a result of messaging, proactively create Q&A templates
• Partner with broader corporate functions to explore/recommend new channels or technologies where possible
• Define and measure KPIs associated with internal communications
• Assist in the planning, coordination and execution of internal employee events as needed
• Lead communication efforts during times of organizational change, ensuring employees are informed, engaged, and supported through transitions
• Act as a strategic partner to HR leadership in planning and executing communication strategies that support the company’s goals and enhance employee experience
• Lead the design, management, and analysis of employee engagement surveys. Ensure that survey insights are communicated effectively, recommendations are provided, and contribute to actionable HR strategies
• Track and report on the effectiveness of internal communications, making data-driven recommendations for improvements

Requirements, skills, and knowledge

• 7-10 years of marketing and strategic communications experience, experience in fintech is a plus
• Exceptional communication abilities with confidence in communicating across the organization, with cross-functional stakeholders
• Proactive self-starter, demonstrating high initiative and critical thinking. Proven ability to think strategically, but with exceptional attention to detail in execution
• Editorial mentality that seeks to understand what audiences consume and how to create content
• Demonstrated ability to successfully collaborate with and translate executive priorities into meaningful communications campaigns that connect with target audiences
• Proven success leading multiple efforts simultaneously using outstanding project management skills, as well as in shaping/producing content in a variety of formats, including video and event/presentation storytelling
• Ability to forge critical partnerships, influence effectively, and develop solutions that drive outcomes
• Attention to detail and willingness to be a change agent
• Professional understanding of crisis management and crisis communications
• Experience working across HR and Marketing functions
• Bachelor's degree with a concentration in communications, journalism, public relations, or marketing preferred
• Ability to work in our Weston, MA office three days a week