Sr. Director, Software Quality Assurance

Overview

At Advisor360°, we build technology that transforms how wealth management firms operate, scale, and serve their clients. As a leading SaaS platform in the fintech space, we’re trusted by some of the largest independent broker-dealers and RIAs to power the full advisor and client experience—from portfolio construction and reporting to compliance and client engagement.

What sets us apart? It's not just the tech (though it's best-in-class). It's the people, the purpose, and the passion behind everything we do.

We’re a team of builders, thinkers, and doers who believe that great companies are defined by the stories they tell and the experiences they create—internally and externally. We bring deep industry expertise, a collaborative spirit, and a commitment to innovation as we reshape what’s possible in wealth management.

As we grow, we’re looking for teammates who are ready to roll up their sleeves, think big, and help elevate our brand in a way that reflects the bold ambitions we have for our company and the clients we serve.

Join us, and be part of a company that's not only moving fast—but making it count.

Job Brief

We are seeking a dynamic and experienced Senior Director of Software Quality Assurance (QA) to lead the enterprise-wide quality strategy across our complex suite of on-premise, cloud/SaaS, and hybrid solutions. This leadership role requires deep expertise in quality engineering, automation frameworks, and regulatory compliance. The ideal candidate will have extensive experience delivering software to highly regulated enterprise customers, such as those in the financial services, insurance, or healthcare sectors.

In this role, you will oversee the execution of a scalable quality program that blends home-grown and 3rd-party automation and test tools, while embedding AI-powered testing strategies. You will lead globally distributed teams, manage system-level testing, and partner with cross-functional agile teams to drive quality practices throughout the software development lifecycle

Here’s What You’ll Do:

• Define and execute QA strategy across multiple platforms (on-prem, cloud, SaaS, hybrid) and products.
• Deliver software in compliance with regulatory standards, ensuring security, privacy, and audit-readiness for enterprise customers in regulated industries.
• Design and enforce robust quality frameworks, metrics, and entry/exit criteria across programs and products.
• Partner with product management, engineering, and customer success to align quality goals with business outcomes.
• Drive the adoption of AI/ML technologies in testing to enhance defect prediction, test optimization, and intelligent automation.
• Evaluate, implement, and maintain a mix of custom-built and commercial QA tools, ensuring the toolchain scales across engineering workflows.
• Lead the system-level testing organization, ensuring coverage across end-to-end scenarios while influencing quality ownership within agile scrum teams.
• Collaborate with global stakeholders and lead a diverse, distributed QA team across time zones, driving consistency and excellence across locations.
• Establish and maintain documentation of QA policies, SOPs, and quality benchmarks.
• Conduct root cause analysis, identify defect trends, and lead continuous improvement initiatives.
• Create and publish actionable, executive-level quality dashboards and KPIs. Ensure traceability between requirements, test cases, and defects; validate completeness of test coverage and test case execution.
• Proactively identify, communicate, and mitigate program-level quality risks.
• Partner with customers to understand their use cases and ensure the team is testing the product according to these use cases

What You Bring to the Table:

• 10+ years of progressive QA leadership experience, with at least 5 years in a Director or higher-level role.
• Demonstrated success in delivering software solutions to highly regulated enterprise environments (e.g., financial services, insurance, healthcare).
• Proven experience with on-prem, cloud-native/SaaS, and hybrid software delivery models.
• Proven track record of a quality transformation.
• Extensive background in using and managing both home-grown test frameworks and commercial QA tools (e.g., Selenium, TestRail, JIRA, Tosca, etc.).
• Deep understanding and implementation experience with AI in quality assurance (e.g., AI-based test generation, predictive QA analytics, autonomous testing).
• Prior experience leading large, distributed QA teams globally, with a focus on operational excellence and team mentorship.
• Strong system-level testing expertise with the ability to influence quality practices in agile product teams.
• Strong communication and stakeholder management skills with a consultative and data-driven approach.
• Experience in enterprise program QA planning, from requirements to UAT.
• Familiarity with compliance frameworks (e.g., SOC2, ISO 27001, HIPAA, PCI-DSS) is a strong plus.
• Industry experience in insurance or financial services is preferred.

Why You’ll Love Working Here:

It’s not just about work—it’s about building a career and enjoying the ride! Here’s what you can expect: Why You’ll Love Working With Us:

We believe in recognizing and rewarding performance. Our compensation package includes competitive base salaries, annual performance-based bonuses, and the chance to share in the equity value you and your colleagues create during your time with the company. We offer comprehensive health benefits, including dental, life, and disability insurance. We also trust our employees to manage their time effectively, which is why we offer an unlimited paid time off program to help you perform at your best every day.

Join us on this journey. Advisor360° is an equal opportunity employer committed to a diverse workforce. We believe diversity drives innovation and are therefore building a company where people of all backgrounds are truly welcome and included. Everyone is encouraged to bring their unique, authentic selves to work each and every day. The way we see it, we are here to learn from each other.