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Vice President, Loan Documentation & Processing Sr Manager

Citi

Citi

Posted on Mar 26, 2026

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Vice President, (Internal Job Title: Loan Documentation & Processing Sr Manager - C13 based in Chennai, India)

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. For instance:

  • We empower our employees to manage their financial well-being and help them plan for the future.

  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

The Loan Doc & Proc Sr Mgr accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial loan awareness. Communication and diplomacy skills are required in order to guide, influence and convince colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary, terminations and may include budget approval.

Individual must be accountable, ethical, results oriented, trust worthy and credible.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

In this role, you’re expected to

  • Manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process.

  • Independently process and close loans within a complex loan operations environment.

  • Be a subject matter expert to lead the team to drive and implement business initiatives, client solutions, and/or projects.

  • Develop and exercise business plans, policies and procedures, and demonstrates an ability to lead projects, offer innovative solutions and cost saving opportunities

  • Stay abreast of developments within the loan documentation/processing function and considers the impact to the business

  • Be responsible for volume, quality, timeliness and delivery of complex deliverables often related, but not limited to loan documentation processes for the team

  • Be accountable for integrity of process, operations and associated results

  • Be responsible for detailed analysis of loan related issues where the best course of action is not evident from the information available, but actions must be recommended/taken

  • Support a wide range of internal clients (product, sales, client delivery, and technology) and external corporate clients

  • Assess service quality and identifying areas for process improvement, service or technology enhancements.

  • Have advanced analytical skills to filter, prioritize and validate potentially complex material from multiple projects, thereby defining problems and developing solutions

  • Define, develop, implement and track appropriate margin related KPIs and SLAs for the group

  • Conduct discovery and due diligence activities with clients to meet their needs

  • Assume informal/formal leadership role within the team, is involved in the coaching and training of new recruits, and provides guidance and support to junior staff

  • Build effective relationships with colleagues, management, internal/external clients and stakeholders, as well as ability to influence them where necessary

  • Create, develop and maintain effective relationships with colleagues, management, internal/external clients and stakeholders, and seeks to understand their needs and provides solutions

  • Persuade/influence/negotiate with others through collaborative communication skills

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.


Qualifications:

  • 6-10 years of Experience

  • Reasonable knowledge of Business Processes, Systems and Tools used in the Loan Process

  • Demonstrate understanding of Loan Processes, Procedures, Products and Services

  • Strong Lending Operations and Risk Knowledge

  • General awareness of managing, preparing, and reviewing loan documentation

  • Adequate ability to identify, mitigate, manage, resolve, and escalate risks and issues

  • Awareness of risk types, policies and control measures and processes

  • Comply with applicable laws, rules, and regulations, and adhering to Policies
  • Bachelor’s/University degree, master’s degree preferred

  • Residing in Chennai and open to work in APAC shift

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Job Family Group:

Operations - Transaction Services

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Job Family:

Loan Documentation and Processing

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.