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Consumer Lending QC Processor II

Eastern Bank

Eastern Bank

Wakefield, MA, USA
Posted on Aug 28, 2025

Consumer Lending QC Processor II

Wakefield, MA, United States (Hybrid)

Job Description

MAJOR RESPONSIBILITIES:

  • Review originated consumer loans for Quality Control purposes.

  • Ensure proper documentation is received and uploaded to the Loan Origination system.

  • Communicate with other departments on any outstanding issues/concerns.

  • Update loan origination system data and other system with accuracy and compliance.

  • Maintains up to date notes in loan origination system for management reporting.

  • Continually educates branch staff on product information, legal requirements, and policy guidelines.

  • Process the mails, tickets, and checks

  • Assist with many administrative duties in the office

REQUIREMENTS:

  • Advanced communication and negotiating skills are necessary to work in this fast-paced environment.

  • Must work well independently and seek assistance when needed.

  • Effectively communicate with Branches and others.

  • Maintain comprehensive application notes throughout the loan origination process.

  • Ensure compliance with all bank policies and procedures

  • Participate in special projects as required by management

  • Familiar with all Consumer Lending products

Education and Experience

  • Minimum 1 year banking experience preferred; solid working knowledge of the Home Equity Line of Credit product is preferred.
  • Experience processing consumer lending products preferred.

Skills/Knowledge

  • Superior communication, organizational, multitasking, and interpersonal skills required
  • Attention to detail
  • Strong computer skills (Word – Excel)
  • Experienced in a fast-paced high-volume environment

Job Info

  • Job Identification 3602
  • Job Category Consumer Sales and Service
  • Posting Date 27/08/2025, 08:06 pm
  • Job Schedule Full time
  • Locations 601 Edgewater Drive, Wakefield, MA, 01880, US 601 Edgewater Drive, Wakefield, MA, 01880, US (Hybrid)

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