Commercial Production Specialist II

Eastern Bank
Eastern Bank

Full-time

Brockton, MA, USA

Posted on Sep 26, 2026

Hiring Range: $24.56 - $39.48

The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

The Loan Production Specialist II supports the end-to-end process of business and commercial loan production, from due diligence through post-closing administration. This role ensures accuracy, compliance, and efficiency across loan documentation, funding, and system workflows. Responsibilities and required expertise increase with grade level, reflecting greater proficiency, leadership, and subject-matter expertise

Core Responsibilities

  • Conduct due diligence for business and commercial loan requests.

  • Fulfill testing and QA activities pertaining to manual rate changes, insurance administration and Participation transaction flows.

  • Track, monitor, and escalate exceptions pertaining to the commercial loan administrative programs.

  • Assist with project, audit, and research related projects pertaining to the Commercial loans.

  • Perform control testing.

Specialized Focus Areas

  • Perform document quality assurance prior to loan boarding.

  • Handle complex Participation and Syndication loan originations, ensuring processing and documentation are completed timely and accurately.

  • Provide Commercial and Business Banking loan documentation expertise for QA activities and/or LaserPro documentation production.

Critical Processing Validations

  • Ensure insurance requirements and coverage are appropriately met for applicable collateral or conditions (e.g., dwelling, flood, all-asset coverage).

  • Ensure collateral records and tracking are accurately documented.

  • Ensure loan terms and conditions are satisfied prior to disbursement.

  • Serve as a cross-trained team member supporting collaborative workflow and production management.

  • Maintain strong quality control and regulatory adherence.

    Qualifications

  • High school diploma or equivalent required; Associate's or Bachelor's degree preferred.

  • 2–8+ years of experience in loan production, commercial lending, or financial services, commensurate with grade level.

  • Strong understanding of commercial loan documentation, funding procedures, and system workflows (e.g., nCino, core banking systems, LaserPro).

  • Proficiency in loan origination platforms and Microsoft Office Suite.

  • Excellent analytical, organizational, and communication skills.

  • Ability to work independently and collaboratively in a fast-paced environment.


The Loan Production Specialist II supports the end-to-end process of business and commercial loan production, from due diligence through post-closing administration. This role ensures accuracy, compliance, and efficiency across loan documentation, funding, and system workflows. Responsibilities and required expertise increase with grade level, reflecting greater proficiency, leadership, and subject-matter expertise