Company

Federal Reserve Bank of BostonAs an employee of the Boston Fed, you will work to promote sound growth and financial stability in New England and the nation The bank contributes to communities, the region, and the nation by conducting economic research, participating in monetary policy-making, supervising certain financial institutions, providing financial services and payments, playing a leadership role in the payments industry, and supporting economic well-being in communities through a variety of efforts. The Boston Fed is one of 12 Reserve Banks and we serve all or parts of Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. Our mission is accomplished through our Bank's values: diversity, equity and inclusion, innovation, integrity, and leadership.

Always verify and apply to jobs on Federal Reserve Bank of Boston Careers or through verified Federal Reserve Bank social media channels.

This position is an on-site role.

The incumbent will coordinate the work activities of the high-speed currency processing unit and will be responsible for performance monitoring, reviewing the accuracy of work, and performing other duties as assigned.

The following essential functions are not all-inclusive and may be supplemented as necessary. All applicants must meet departmental attendance standards.

• Provides ongoing operational support and work direction for high-speed processing, including, but not limited to assisting with:
  • Developing team assignments to maximize performance (quality, backlog, inventory and productivity, etc.).
  • Generating and monitoring required reports and logs.
  • Managing currency processor documentation to retention guidelines.
  • Inspecting team paperwork for completion and accuracy.
  • Team settlement.
  • Resolving out of balance conditions; Performing Bcurrency processor shred inspections; machine inspections, and end of day room inspections.
  • Working with Field Engineers to diagnose technical issues with the processing machines.
  • Scheduling training and other activities.
  • Acting as liaison between management and operational staff, communicating management decisions and rationale, and communicating staff or team issues to management.
  • Recommending operational improvements to management.
  • Regularly assuming a leadership role in all problem resolution.
• Perform other duties as assigned.

This position is not required to directly supervise others and instead influences without authority. The following are attributes desired for the role:

• Knowledge and experience normally acquired through, or equivalent to, the completion of an Associate’s degree.

• Minimum of two years high-speed experience is desired.
• Demonstrated strong teamwork, oral and written communication skills, customer service orientation, analytical mindset, problem-solving abilities and comfort with independent decision-making.
• Demonstrated ability to multitask and set priorities, and capability to be flexible.
• Full knowledge and understanding of TCOM and all applicable custody, control, security, compliance, procedures and requirements.
• Strong organizational and project coordination skills.
• Communication skills reflect the ability to clearly and concisely communicate ideas or issues, assess the audience, and tailor communication appropriately.
• Working knowledge of required computer-based applications, currency processors, and other equipment and tools utilized in the daily operating environment.
• Ability to anticipate and independently correct processing and team problems.
• Mechanical background a plus.

The Federal Reserve Bank of Boston is committed to a diverse and inclusive workplace and to provide equal employment opportunities to all persons without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, genetic information, disability, or military service.

All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.

The above statements are intended to describe the general nature and level of work required of this position. They are not intended to be an exhaustive list of all duties, responsibilities or skills associated with this position or the personnel so classified. While this job description is intended to be an accurate reflection of this position, management reserves the right to revise this or any job description at its discretion at any time.

Full Time / Part Time

Full time

Regular / Temporary

Regular

Job Exempt (Yes / No)

No

Job Category

Work Shift

First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

Privacy Notice