Job Description:

The Senior Security Representative is a Brand Ambassador for Global Security Operations who provides outstanding customer service during their assigned duties as part of a larger team of security professionals. The incumbent will actively patrol and respond to security incidents while protecting Fidelity’s associates, customers, and property. Is considered a crucial employee who provides 1st responder services in emergency situations and may be required to work rotating shifts including some nights, weekends, and holidays to meet business needs.

The Expertise and Skills You Bring:

• Bachelor’s degree; equivalent life/work experience
• 3 + years of experience in security, law enforcement, or military
• Ability to perform under stressful conditions
• EMT / prior medical 1st Responder training strongly preferred
• Maintain a valid U.S. passport and driver’s license
• Strong interpersonal skills
• Ability to spend significant periods of time walking or standing at a fixed post
• Ability to build and manage relationships in a business setting
• Ability to work effectively with senior management
• Ability to influence and lead others through ordinary and crisis situations
• Ability to adapt to change
• Detail oriented and ability to follow standard operating procedures
• Excellent organizational skills
• Basic supervisory skills, ability to lead small team on assigned shift
• Solid understanding of current security technology & systems
• Demonstrated knowledge of physical security principles
• Willingness to work both independently and as part of a larger team
• Proficient with standard computer applications and ability to learn specialized programs/applications

The Value You Deliver:

• Conducting focused patrols on foot or by vehicle within assigned area(s) of responsibility
• Performs routine inspections, audits, and reviews to ensure working order of security equipment and safety of workspaces
• Utilizing electronic and mechanical devices to monitor, record, and report abnormal conditions; may assist with initial investigative steps and analysis of data to identify trends
• Interacting with associates, visitors, vendors, and customers in a professional manner while enforcing company rules, standards, and policies
• Rendering 1st responder services during emergencies in a calm, deliberate manner within the scope of your training – routinely acts as primary decision maker / incident commander
• Produce accurate reports and records of activity and incidents; may review and provide feedback on written reports, checklists, etc. prepared by junior team members for completeness and accuracy
• Serves as field trainer/mentor for new associates
• May be assigned specialized program work in addition to regular duties
• May be assigned to provide specialized security services to Fidelity sponsored events, executives, clients and other high-profile individuals.
• Use life safety equipment such as fire extinguishers, first aid supplies, and radios as needed

#globalsecurity

Company Overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associate for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.

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