Job Description:

The Role

If you are passionate about creating communications that impact business outcomes, we want to hear from you! As a Director on the Fidelity Institutional (FI) Communications team, you will work closely with senior leaders and their teams to develop and implement strategic communications programs – executive communications, associate communications, social media, and owned/contributed content – that support FI’s business objectives and align with Fidelity enterprise priorities. These communications will reach key stakeholders including associates, business partners, and clients.

With your expertise in strategic content creation and delivery, you will be a trusted consultant to senior business leaders in FI and guide them toward best practices in executive communications, associate engagement, and change management, as well as work with leaders and subject matter experts to develop content for leaders to tell the FI story at various internal and external events.

You will also play a lead role in developing and delivering additional types of business communications beyond executive communications, including creating engagement for initiatives led by key business partners (e.g., Strategy & Planning, HR, Intermediary and Institutional Sales and Relationship Management, Marketing, Meetings & Events, etc.) You will also maintain a focus on measurement and impact to determine effectiveness.

In addition, this role will help amplify FI’s strategy and profile within the business itself, as well as across the rest of the Fidelity enterprise. This role will also partner closely with colleagues in Fidelity’s external communications (Newsroom), social media, diversity & inclusion, government relations, and public policy teams.

You will be responsible for directly managing one associate on the team, with oversight of their work and, critically, their professional development.

The Team

You will report into the Head of the FI Communications and be part of an incredible larger team – Associate & Leadership Communications – responsible for driving impactful executive and associate engagement programs for the firm as well as all of Fidelity’s major revenue-generating businesses.

In turn, Associate & Leadership Communications is part of Fidelity Corporate Affairs. If you are looking to build a career journey in communications, Corporate Affairs is the place to be! Corporate Affairs gives you a great sense of what’s important across the whole company, and you will be surrounded by some of the industry’s best and most passionate communications professionals – all working together to use creative, strategic communications to address some of Fidelity’s biggest business opportunities and challenges.

The Expertise and Skills You Bring

• Bachelor’s degree; curious with a desire to continuously learn and grow
• 10-12+ years of relevant experience as a communications professional; Financial services knowledge – in particular, the wealth management and institutional marketplace – preferred
• Deep expertise across executive, internal, and external communications; social media expertise preferred
• Business-minded: understand and articulate the business’ multi-year plan, financial drivers, and align and prioritize high-impact communications for internal and external audiences
• Ability to take complex concepts and distill them into compelling content for internal and external audiences, using new, creative and engaging ways to proactively tell the Fidelity and FI story across various media/channels
• Ability to coach and consult with senior leaders and are comfortable giving frank, constructive feedback
• Skilled at managing multiple and simultaneous projects, including working with partners to organize large-scale events, ensuring that all efforts meet Fidelity’s high standards in the areas of accuracy, ethics, legal and compliance
• Understand the important role measurement and metrics play to demonstrating impact, value and guiding decision making
• Exceptional writing, editing, and research skills
• Thrive in a fast-paced and nimble environment
• Ability to quarterback projects involving multiple business partner organizations, as well as collaborate and coach other members of the team, helping them grow their skills across executive, internal and external communications

The base salary range for this position is $85,000-$144,000 per year.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

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