Job Description:

Director, H&W Program Manager

The Role

Join a team that thinks critically about how we can effectively and efficiently deliver and scale a market-competitive, customer-centric health and welfare (H&W) offering. Work across the organization to influence products and services and improve how Fidelity helps our clients’ and their employees manage their benefits.

This role will stand up and lead cross-functional programs that are focused on driving partner alignment, communication, and progress toward Fidelity’s Health & Welfare business objectives. The programs will focus on measuring and communicating progress against key H&W milestones, identifying interdependencies across business units and bringing awareness to risks or program opportunities.

The Director will use their organizational, project management and communication skills to maintain stakeholder (e.g., business, product and technology) engagement, connect dots, develop insights and drive progress toward H&W business goals. If you can think critically and have the curiosity to dig deeper, this could be your next role.

The Expertise We’re Looking For:

• 6+ years of Program Management, Strategy & Planning or similar experience

• Experience leading projects and/or programs with cross functional stakeholders

• Ability to understand the business context and business value delivered by an initiative and track a program towards that goal

The Skills you Bring:

You have a proven track record to identify and manage cross functional interdependences and connection points. You are confident coordinating multiple program components simultaneously. You have experience dissecting complex problems, analyzing potential solutions, and independently solving, where feasible. You can effectively communicate with program team members and anticipate their needs and concerns. Your ability to identify, bring awareness and assess program risks and manage through them proactively is critical. You have advanced critical thinking skills.

The Value you Deliver:

This role is a key member of the H&W Strategic Initiatives team where we strive to guide the organization towards its business goals. You will establish and lead programs that cut across silos to bridge gaps wherever those structures prevent us from making progress. Your ability to anticipate and prioritize critical path will guide execution of the cross-functional team and ensure delivery meets the needs of internal business partners and market. Your capability to establish routines for the team including working sessions, partner engagement/alignment, reporting and communication will ensure the team is meeting the expectations of the broader organization who will support these new capabilities. Your work to define, refine, and communicate the progress of the initiative to cross-functional team members, executive leadership, and key partners will encourage program momentum.

Certifications: