Job Description:

The Role

Do you enjoy driving operational excellence and encouraging collaboration? We are seeking a Senior Manager, Fulfillment & Production who will use their skills and experience to drive operational excellence. If you have a strategic mindset and an interest in managing sophisticated process, we want to hear from you!

Here is what we are looking for:

• Operational Leadership: Drive team performance in managing daily operations.

• Drive Team Projects: Coordinate and oversee team projects, ensuring timely and efficient completion.

• Optimize Systems: Maintain version control and content management systems, continuously improving our processes and ensuring seamless operations.

• Cultivate Relationships: Champion collaborative partnerships with internal and external business partners, ensuring high-quality standards and timely resolution of any issues.

• Facilitate Critical Communications: Facilitate direct mailings and statement communication with vendors, ensuring quality and service level agreements are met.

The Expertise and Skills You Bring

• Educational Background: Bachelor’s degree or equivalent work experience.

• Technical Proficiency: Proficiency in Microsoft Office, with intermediate Excel skills being a plus.

• Communication Skills: Excellent verbal and written communication skills to effectively convey ideas and collaborate with team members.

• Organizational Skills: Outstanding organizational, project management, and time management abilities to handle multiple tasks efficiently.

• Leadership: Demonstrated leadership within collaborative teams, driving successful project outcomes and encouraging a positive team environment.

• Content Management Systems: Proficiency in content management systems and sales enablement tools.

• Collaboration: Ability to work collaboratively with cross-functional teams to achieve common goals.

• Continuous Improvement: Implement data-driven improvements to enhance team initiatives.

• Print Production and Mailing Services: Technical knowledge of the manufacturing process involved in print and mail.

The Team

Come join the Digital Engagement & Martech Solutions team within Fidelity Institutional and Asset Management Marketing. Our team is a dynamic and innovative group dedicated to enhancing our digital presence and using marketing technology to drive business growth. Each team member gives their unique perspectives and expertise, collaboratively working towards our shared business objectives. In this role, you will specifically facilitate the alignment of Sales Enablement and Content Management Systems with our organization roles.

Ready to make an impact? Apply now and be part of a team that values innovation, collaboration, and excellence!

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