Job Description:

The Team

Pembroke is an international real estate advisor that acquires, develops and manages properties and places – specializing in mixed-use and office environments in the world's leading cities. We believe that properties that stand the test of time deserve a lot of time. So, we take a different approach: a thoughtful approach.

Facilitating patient capital of FMR LLC (Fidelity Investments) and FIL (Fidelity International Limited), we invest in global markets with long-term growth potential.

Over the past twenty years, we've grown to include offices in Boston, Hamburg, London, Munich, Stockholm, Sydney, Tokyo, and Washington DC, and manage approximately 762,000 sq m/8.2m sq ft in North America, Europe, and Asia Pacific. By combining a global point of view with local expertise, we're able to create and manage world-class properties that deliver the best outcomes for our tenants, investors and the communities in which we work. Our US portfolio is comprised of office buildings with retail at street level.

At Pembroke, we're united by a belief that real estate is more than just buildings. Our mission is to create long-term value through our global expertise, local knowledge and passion for real estate. Comprised of experts across a variety of fields, our team consistently strives for excellence, achieves with integrity and embraces collaboration. Working together, we create places people love.

For more information, visit our website: www.pembroke.com

The Role

We are seeking a Senior Business Analyst to lead the intake and priority management process for our critical initiatives and dashboard reporting pipeline. This individual will be responsible for partnering with the business to develop, drive, implement, deliver, and create ongoing maintenance programs for the strategic initiatives to improve efficiencies and productivity across Pembroke's business activities. This role reports to Pembroke's Senior Director, Business and Technology Operations.

The Senior Manager will partner with Pembroke’s global teams, as necessary, to understand and translate their priorities into solutions for process and technology efficiencies while ensuring downstream system / data impacts of changes are considered.

We are looking for a self-motivated individual who can quickly adapt to changing business requirements and effectively work with matrixed teams in a global setting. Our ideal candidate is a focused and diligent planner and possesses demonstrated communication and creative problem-solving skills. The individual should be committed to the investigation and development of innovative solutions in a constantly evolving digital landscape.

Define and Discover

• Partner with functional, regional and team leaders to understand needs, develop user requirements and prioritize initiatives and report development.

• Provide thought leadership for technical business processes, recommending and effectively promoting technology and business process solutions that further improve efficiency and productivity.

• Provide decision support with objective, factual data and analysis.

• Document recommendations at a summarized level for Senior Leadership.

Design and Develop

• Create and implement precise management plans for every project, with attention to transparent communication at all levels.

• Test functionality to verify requirements and specifications.

• Perform, evaluate, and communicate thorough quality assurance at every stage of process or technology development.

Deploy and Deliver

• Lead projects, implement and integrate systems and/or process enhancements in close collaboration with business partners.

• Coordinate the participation of end users through facilitation of user acceptance testing (UAT) sessions and document any issues and remediation.

• Assist in the development of training materials and documentation; participate in user training when appropriate.

• Develop an organizational change and maintenance plan for delivery and post-delivery support.

The Expertise and Skills You Bring

• Bachelor's degree required; 7+ years of relevant experience, including business analysis, project management, process improvement and/or systems implementations.

• Ability to build relationships across teams, inform, influence and collaborate across a matrixed organization.

• Ability to handle complexity and achieve results despite constantly shifting priorities.

• Demonstrated project management, problem solving and data analytical skills.

• Strong presentation, written, and interpersonal communication skills.

• Proficiency with MS Office (especially strong Excel and PowerPoint skills) and exposure to Yardi, Argus Enterprise, VTS, PBCS and/or other integrated real estate industry applications.

• SCRUM leader certification or demonstrated experience in an agile environment, a plus.

At Pembroke, we believe the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Pembroke will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the Pembroke Human Resources team by sending an email to PembrokeHR@fmr.com

Pembroke’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite three days a week (M, W and day of choice) in a Pembroke office or site.

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