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Senior Manager, Enterprise Technology Standards & Controls

Fidelity

Fidelity

IT
Boston, MA, USA · Merrimack, NH, USA · Westlake, TX, USA
Posted on Apr 3, 2025

Job Description:

The Role

The Senior Manager, Enterprise Technology Standards & Controls will leverage technical, analytical, problem-solving, and communication skills as part of the new Enterprise Technology Standards & Controls Office. In this role, you will work across ET Domains to help teams identify and report risk, support ET-focused internal audits, and provide transparency into known risk mitigation activities.

This role will be part of a new first line of defense team that will oversee and support the identification, mitigation and communication of technology risks to enhance the firm’s security posture, build a transparent trust and confidence model among associates, management, and Risk/Audit, and ultimately support the strategic goals of the organization while fostering a strong risk and control mindset within the business.

This role requires significant coordination and collaboration across Enterprise Technology.

The Expertise and Skills You Bring

  • Bachelor’s Degree with 7+ years of related work experience.

  • Technical Proficiency: ability to partner with ET domains, healthy challenge of the effectiveness of current processes/controls, understanding of risk, ability to test and quantify risk, and support in defining proactive defense strategies

  • Risk/Audit background: understanding of risk and control frameworks (NIST, SOC, COSO, etc.), ability to identify risk, document and communicate findings, and think strategically across enterprise.

  • Data Analytics: Familiarity with implementing automated trending/pattern detection that may signify emerging risks, ability to analyze data, build automated monitoring/ reporting on control effectiveness

  • Proven track record of collaborating to build consensus across multiple levels of the organization

  • Ability to break down solutions into manageable aspects and partner with various product area leads on the cross-capability implementation and business unit adoption

  • Exceptional written and verbal communication skills

  • Proven strategic, analytical, and problem-solving skills with the ability to identify and articulate connections across separate, but related concepts

  • An outstanding partner, relationship builder, and communicator

  • Flexible and adaptable to changing needs and shifting priorities

  • Technical understanding of ecosystem fundamentals across the firm

  • Ability to identify risk and influence leadership on key decisions with clear and concise mitigation strategies derived from data analysis

  • Establishing trust and credibility to drive alignment across Fidelity Technology and business strategies via an enterprise-wide delivery ecosystem and tools

  • Assessing progress against Fidelity Technology goals and monitoring key performance indicators to provide insights about the effectiveness of the Fidelity Technology (or individual domain) strategies

  • Optimizing the operating model to maximize scale and efficiency

  • Note: Fidelity will not provide immigration sponsorship for this position

The Team

Our team mission is to safeguard our organization's technology by proactively identifying, assessing, and mitigating risks. We strive to ensure the integrity, confidentiality, and availability of our systems and data through continuous monitoring, innovative solutions, and collaborative efforts. Our commitment is to foster a secure and resilient environment that supports the organization's strategic goals and empowers our stakeholders to operate with confidence.

The ET Standards & Controls office is part of the Fidelity Technology Strategy & Planning organization. FTS&P’s mission is to provide consistent, strategic, and transparent technology management that enables Fidelity Technology to create the platforms and capabilities that deliver value to our customers, clients and associates.

Certifications:

Category:

Compliance

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

If you would like to request an accommodation, please contact us at:

accommodations@fmr.com

Apply

Join us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

Benefits
Learning & development
Culture

Benefits that adapt to everything life sends your way

401(k) with company match

Medical, dental, vision and prescription drug coverage

16-week maternity leave & 12-week parental leave

Student loan assistance

Fidelity is invested in you

Committed to Professional Development

At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.

We offer a wide range of options for professional development including online, in-person, and mentor driven solutions. Special interest and networking groups are also part of our culture of empowerment, personal and professional enrichment, diversity and inclusion, and knowledge sharing.

Continuing Education & Training

  • Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
  • Video-based training for technology, leadership, management & more.
  • Ongoing skills development and coaching opportunities.
  • Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
  • A range of talent development programs to support career mobility.

Mentoring

  • Utilize the skills of experienced leaders to enrich your career.
  • Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
  • An open atmosphere of knowledge sharing and collaboration.
  • Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.

Our Commitment to Diversity and Inclusion

"Fidelity believes in, and is committed to, fair and equitable treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect." Abby Johnson | Chairman and CEO Fidelity Investments

At Fidelity, we are committed to building an enduring culture of inclusion and belonging that will attract, develop and retain a diverse workforce.

Fidelity’s ten affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences.

These Employee Resource Groups and Special Interest Groups are models of inclusion for Fidelity. They’re also a powerful form of engagement and development and can provide a pathway to visible leadership roles. Our affinity groups make a large contribution on the business, helping to ensure our products and services are delivered in a welcoming and equitable environment.

  • Over 22K employees participate in an affinity group.
  • Over 1,400 affinity group members volunteered for Fidelity Cares in 2020.
  • 74% increase in affinity group memberships over the last three years.

Giving Back to Our Communities

Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.

Fidelity Cares

  • Provides associates with opportunities to actively volunteer and share their talents.
  • Hosts numerous company-wide volunteer events (in-person and virtual).
  • Partners with nonprofit organizations to support our local communities.
  • More than 12,000 associates donate time annually – from interns to SVPs.
  • Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.

Fidelity Charitable®

  • Created to make it easy for people to support charitable organizations they care about.
  • Helped deliver $7.3 billion in donor-recommended grants to charity in 2019.
  • Supported more than 300,000 unique charities around the world.
  • Since its inception, more than $42 billion has been given to public charities.

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