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Director , Wealth Management & Retirement Offerings

Fidelity

Fidelity

This job is no longer accepting applications

See open jobs at Fidelity.See open jobs similar to "Director , Wealth Management & Retirement Offerings" Mass Fintech Hub.
Accounting & Finance
Boston, MA, USA
Posted on May 13, 2025

Job Description:

The Role

Join us in defining and implementing a strategic vision for evolving Fidelity’s ‘team-based’ advice model! The Hybrid Advice Team is seeking a Director with a strong product management background and track record of driving solutions from conceptualization to delivery. The Director will be a core member working within a Commercialization team that drives strategy through defining the problem, assessing data, analyzing needs, and bringing a client-centric lens to the development of a solution.

This person is a leader who is passionate about digital engagement and delivering unparalleled customer experiences and can easily engage and navigate across-team and domain partnerships to deliver outstanding customer value. The position combines big-picture vision with practical execution, making it an excellent opportunity for candidates passionate about helping our clients achieve their financial goals. Responsibilities include:

  • Identifying and defining intuitive digital client experiences for Fidelity’s Robo and Hybrid Managed Account clients.
  • A/B testing & optimizing to improve the efficiency of personalization & digital experiences.
  • Analyzing data, generating reports, and communicating findings to advise decision-making.
  • Collaborating with product managers, business partners, marketing, and our client-facing associates to define project goals and requirements.
  • Being a self-starter who is comfortable with ambiguity in a constantly evolving environment.

The Expertise and Skills You Bring

  • Bachelor's degree or equivalent with 10-12+ years of experience, 6+ years in financial services. MBA a plus.
  • Staying close to the customer and understanding and anticipating customer needs.
  • Proven record of creating digital experiences that make it simple for customers to understand and engage with offerings.
  • Thinking strategically about end-to-end experiences, implementation, and measurement.
  • Strong passion for iterative learning and delivering results.
  • Dynamic and forward-thinking with a willingness to pivot, learn new things, and navigate new environments with confidence.
  • Strong verbal and written communication skills with the ability to craft and present successful presentations using PowerPoint.
  • Enables work across business units and teams to ensure the best client experiences. Skilled at building credibility and trust with diverse partners.
  • Able to be persistent in the face of challenges and maintains a positive outlook.
  • Proven product and project management skills and driven to own several initiatives at once.
  • Willing to think beyond traditional financial services to identify outstanding experiences that can be brought to Fidelity.

Note: Fidelity will not provide immigration sponsorship for this position

The Team

Fidelity’s Wealth Solutions Domain develops solutions that empower millions of Americans to enhance their financial portfolios, invest towards their goals, and feel secure during complicated times. The Hybrid Advice Team is working to redefine Fidelity’s ‘team based’ advice offering so that we can help more clients plan for and achieve their financial goals. This role sits within the Wealth Management & Retirement Offerings product area.

Certifications:

Category:

Product Management

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

If you would like to request an accommodation, please contact us at:

accommodations@fmr.com

Apply

Join us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

Benefits
Learning & development
Culture

Benefits that adapt to everything life sends your way

401(k) with company match

Medical, dental, vision and prescription drug coverage

16-week maternity leave & 12-week parental leave

Student loan assistance

Fidelity is invested in you

Committed to Professional Development

At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.

We offer a wide range of options for professional development including online, in-person, and mentor driven solutions. Special interest and networking groups are also part of our culture of empowerment, personal and professional enrichment, diversity and inclusion, and knowledge sharing.

Continuing Education & Training

  • Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
  • Video-based training for technology, leadership, management & more.
  • Ongoing skills development and coaching opportunities.
  • Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
  • A range of talent development programs to support career mobility.

Mentoring

  • Utilize the skills of experienced leaders to enrich your career.
  • Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
  • An open atmosphere of knowledge sharing and collaboration.
  • Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.

Our Commitment to Diversity and Inclusion

"Fidelity believes in, and is committed to, fair and equitable treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect." Abby Johnson | Chairman and CEO Fidelity Investments

At Fidelity, we are committed to building an enduring culture of inclusion and belonging that will attract, develop and retain a diverse workforce.

Fidelity’s ten affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences.

These Employee Resource Groups and Special Interest Groups are models of inclusion for Fidelity. They’re also a powerful form of engagement and development and can provide a pathway to visible leadership roles. Our affinity groups make a large contribution on the business, helping to ensure our products and services are delivered in a welcoming and equitable environment.

  • Over 22K employees participate in an affinity group.
  • Over 1,400 affinity group members volunteered for Fidelity Cares in 2020.
  • 74% increase in affinity group memberships over the last three years.

Giving Back to Our Communities

Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.

Fidelity Cares

  • Provides associates with opportunities to actively volunteer and share their talents.
  • Hosts numerous company-wide volunteer events (in-person and virtual).
  • Partners with nonprofit organizations to support our local communities.
  • More than 12,000 associates donate time annually – from interns to SVPs.
  • Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.

Fidelity Charitable®

  • Created to make it easy for people to support charitable organizations they care about.
  • Helped deliver $7.3 billion in donor-recommended grants to charity in 2019.
  • Supported more than 300,000 unique charities around the world.
  • Since its inception, more than $42 billion has been given to public charities.

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