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Director, External Audit Engagement

Fidelity

Fidelity

Boston, MA, USA · Merrimack, NH, USA · Jersey City, NJ, USA
USD 103k-218k / year
Posted on May 28, 2025

Job Description:

Director, External Audit Engagement

The Role

The Fidelity Enterprise Cybersecurity Governance, Risk and Compliance (GRC) Product Area is seeking a Director, External Audit Engagement to play a leadership role within ECS to ensure successful engagements with independent third-party audit firms. Such third-party firms are hired to assess Fidelity’s control environment and attest to the design and operation of cybersecurity controls, following industry-standard frameworks. The Director will introduce ECS product areas to the requirements within the certification frameworks and will work with line managers to ensure that controls are designed in accordance with framework requirements and are operating in accordance with defined procedures. As 3rd party assessments are conducted, the Director will assist product area teams as needed with gathering evidence to demonstrate control effectiveness and will work to resolve or explain potential exceptions. The Director will oversee the timely issuance of draft and final reports attesting to Fidelity’s cybersecurity control environment. Throughout the engagements the Director will work closely with Enterprise Technology and Risk Analysis (ETRA) External Audit Center of Excellence and with relevant BU information technology organizations.

Success in this role will be demonstrated by well-managed external audit engagements resulting in unqualified opinions and/or certifications of Fidelity’s cyber control environment. These audit engagements and frameworks cover SOC1/2/3, ISO 27001, NIST CSF/800-53, HITRUST, and PCI-DSS, among others. The successful incumbent will also have familiarity with laws and regulations which impose information security requirements on Fidelity’s businesses, including HIPAA, GLBA, FFIEC, CFTC, and GDPR, to name a few. This will permit the successful incumbent to work with colleagues in GRC to coordinate compliance activities across ECS product areas. By working across Fidelity and achieving unqualified reports from 3rd party assessors, the External Audit Engagement team assures clients that they can select Fidelity with confidence to administer company benefit plans and to process and safeguard customer transactions and accounts.

The Expertise and Skills You Bring

  • Proven knowledge of IT risk and cybersecurity functions and how they contribute to Fidelity’s mission and success.

  • Extensive knowledge of audited cybersecurity frameworks and standards, including AICPA’s SOC 1, SOC 2, and SOC 3, including all SOC 2 trust principles; Payment Card Industry’s Data Security Standard; HITRUST; ISO/IEC 27000 family

  • Experience and knowledge managing projects end-to-end, with demonstrable ability to communicate progress effectively across multiple lines and levels.

  • Understanding of NIST Cybersecurity Framework core standards

  • Bachelor’s degree in a technology or a computer science subject area a plus

  • 7+ years working in IT assurance for a 'Big 4' or similar audit firm and experience with Fortune 500 clients.

  • Cybersecurity certifications a plus

  • Prior experience in a cybersecurity role (policy, operations, technology) or in an IT risk role
  • Ability to quickly establish trust and a positive rapport with ECS business partners and BU stakeholders.
  • Independent worker; high sense of ownership; 'focus and finish' attitude.

  • Ability to influence product areas to prioritize external assessments in product roadmaps and backlogs.

  • Ability to manage multiple priorities independently; proactive approach to defining issues and resolving open questions.

  • Ability to effectively facilitate and follow up on business meetings, present information to groups with the appropriate degree of formality.

  • React quickly to requests; bring a sense of urgency to respond to inquiries.

  • Data analysis and synthesis; working knowledge of MS-Excel

The Value You Deliver

  • Help to win and retain business for Fidelity by demonstrating the depth and breadth of Fidelity’s cybersecurity program.

  • Manage third-party assessments in a manner which minimizes risk for Fidelity.

  • Review exceptions or findings on final reports and support their ultimate remediation.

  • Center of excellence and expertise for external audit processes, value and outcomes

The Team

Members of the Compliance Center of Excellence within the GRC Product Area are charged with knowing the external requirements and standards to which Fidelity is held. They make certain that Fidelity ECS has appropriate policies and controls which align to these standards, and they work with Product Area teams to produce evidence supporting the policies and controls. The external requirements include federal and state laws, regulations, guidance, best practices, and industry expectations. Members of the team engage with external assessors and examination staff periodically to provide evidence of control.

The base salary range for this position is $103,000-$218,000 per year.

Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Certifications:

Category:

Information Technology

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

If you would like to request an accommodation, please contact us at:

accommodations@fmr.com

Apply

Join us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

Benefits
Learning & development
Culture

Benefits that adapt to everything life sends your way

401(k) with company match

Medical, dental, vision and prescription drug coverage

16-week maternity leave & 12-week parental leave

Student loan assistance

Fidelity is invested in you

Committed to Professional Development

At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.

We offer a wide range of options for professional development including online, in-person, and mentor driven solutions. Special interest and networking groups are also part of our culture of empowerment, personal and professional enrichment, diversity and inclusion, and knowledge sharing.

Continuing Education & Training

  • Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
  • Video-based training for technology, leadership, management & more.
  • Ongoing skills development and coaching opportunities.
  • Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
  • A range of talent development programs to support career mobility.

Mentoring

  • Utilize the skills of experienced leaders to enrich your career.
  • Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
  • An open atmosphere of knowledge sharing and collaboration.
  • Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.

Our Commitment to Diversity and Inclusion

"Fidelity believes in, and is committed to, fair and equitable treatment for every associate and customer, and to creating a safe and respectful environment, in which everyone is treated with kindness, compassion and respect." Abby Johnson | Chairman and CEO Fidelity Investments

At Fidelity, we are committed to building an enduring culture of inclusion and belonging that will attract, develop and retain a diverse workforce.

Fidelity’s ten affinity groups are self-organized groups of employees with common interests in areas such as race, ethnicity, gender or sexual orientation, or who share similar interests based on similar sets of experiences.

These Employee Resource Groups and Special Interest Groups are models of inclusion for Fidelity. They’re also a powerful form of engagement and development and can provide a pathway to visible leadership roles. Our affinity groups make a large contribution on the business, helping to ensure our products and services are delivered in a welcoming and equitable environment.

  • Over 22K employees participate in an affinity group.
  • Over 1,400 affinity group members volunteered for Fidelity Cares in 2020.
  • 74% increase in affinity group memberships over the last three years.

Giving Back to Our Communities

Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.

Fidelity Cares

  • Provides associates with opportunities to actively volunteer and share their talents.
  • Hosts numerous company-wide volunteer events (in-person and virtual).
  • Partners with nonprofit organizations to support our local communities.
  • More than 12,000 associates donate time annually – from interns to SVPs.
  • Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.

Fidelity Charitable®

  • Created to make it easy for people to support charitable organizations they care about.
  • Helped deliver $7.3 billion in donor-recommended grants to charity in 2019.
  • Supported more than 300,000 unique charities around the world.
  • Since its inception, more than $42 billion has been given to public charities.

Technology careers at Fidelity

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