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Director, IT Delivery Program Manager

Fidelity

Fidelity

IT, Operations
Boston, MA, USA · Merrimack, NH, USA · smithfield, ri, usa
Posted on Oct 1, 2025
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Job Description:

The Role

Strategic Advisors Technology is seeking an IT Product Manager to join our team, focusing on the Model Management area of the business. In this role, you blend project management and product management expertise, with a passion for delivering results. You will work in in an Agile structure of several collaborating squads across geographic regions, where you will partner with Squad Leads, Chapter Leads, Scrum Masters, and other Fidelity leaders. This group has responsibility for building and maintaining the products that enable the Model Management function within Fidelity’s Strategic Advisors team to deliver valuable investment solutions to our clients.

The Expertise and Skills You Bring

  • Bachelor's degree or above, preferably in Finance or Information Technology

  • 10+ years of experience in program management and/or product management. Project/Program management accreditation a plus.

  • Experience in Agile/Scrum/Scrum at Scale, preferably in a financial services organization. Proficient in Agile and project management tools, including Jira/JiraAlign.

  • Strong focus on project execution and ability to identify, communicate and mitigate risks, issues and impediments to progress

  • Ability to partner with stakeholders to understand business needs and priorities in large and complex organizations, preferably with experience of investment management

  • Experience designing, developing and maintaining dynamic products, with the ability to understand and influence the direction of complex solutions

  • Proven experience managing deployment and support processes for Cloud and on-prem platforms in an enterprise software environment

  • Excellent communication, presentation, and collaboration skills, with an ability to mine data to provide insights to teams and stakeholders; high level of proficiency in Excel and PowerPoint

  • Capable of leading, influencing, and motivating colleagues without formal authority, and a track record of building highly effective teams

  • Establish and maintain unquestioning relationships with peers and stakeholders as you work across Fidelity to deliver business outcomes and seek out the expertise of colleagues to advise on your approach

  • Intellectually curious and model a culture of continuous learning, mentoring, and coaching.

The Value you Deliver

  • You are accountable, along with the team's Scrums Masters and Squad Leads, for the efficient delivery of product increments according to the Release Plan, monitoring the execution of sprints and overseeing the planning and execution of software releases

  • You will partner with the team and business stakeholders to oversee ongoing planning and prioritization routines and ensure alignment on when work is to be performed and resource needs and availability

  • You will influence the plan’s goals, prioritization calls and solution approaches, and assist in the development of a Product Area-level roadmap

  • You champion the evolution, establishment and monitoring of key metrics that evaluate team progress, results, and drive organizational excellence

  • Partner with Chapter and Engineering Leads to optimize development and delivery processes and maximize how the team delivers value

  • Organize, facilitate and run effective stakeholder meetings and ensure strong governance routines are in place across the group and its projects

  • You will take the lead on specific key projects, partnering with the team’s leaders and business stakeholders to define project goals and scope, and put a plan in place

  • For key projects, you will drive project tracking and governance routines, including executive updates

  • You champion an agile way of working and practices of continuous improvement throughout the team.

The Team

Strategic Advisers is a registered investment advisor and wholly owned subsidiary of FMR LLC that provides investment management services to clients through Fidelity’s retail, workplace and institutional distribution channels. For more than 30 years, Strategic Advisers has specialized in the design, construction and management of asset allocation solutions to help investors reach their financial goals. With over $1 trillion in assets under management, the Strategic Advisers team of investment professionals constructs and manages portfolios for over three million customer accounts. In Strategic Advisors Technology, we build and maintain the platforms that drive this growing business.

Certifications:

Category:

Information Technology

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

If you would like to request an accommodation, please contact us at:

accommodations@fmr.com

Apply

Join us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to [email protected], or by calling 800-835-5099, prompt 2, option 3.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

Benefits
Learning & development
Culture

Benefits that adapt to everything life sends your way

401(k) with company match

Medical, dental, vision and prescription drug coverage

16-week maternity leave & 12-week parental leave

Student loan assistance

Fidelity is invested in you

Committed to Professional Development

At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.

We offer a wide range of options for professional development including online, in-person, and mentor driven solutions. Special interest and networking groups are also part of our culture of empowerment, personal and professional enrichment, diversity and inclusion, and knowledge sharing.

Continuing Education & Training

  • Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
  • Video-based training for technology, leadership, management & more.
  • Ongoing skills development and coaching opportunities.
  • Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
  • A range of talent development programs to support career mobility.

Mentoring

  • Utilize the skills of experienced leaders to enrich your career.
  • Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
  • An open atmosphere of knowledge sharing and collaboration.
  • Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.

Our Commitment

Discover opportunities to build a fulfilling career within a supportive culture that celebrates individuality. We empower our associates to pursue career paths that align with their unique goals and personalities.

Giving back to our communities

Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.

Fidelity Cares

  • Provides associates with opportunities to actively volunteer and share their talents.
  • Hosts numerous company-wide volunteer events (in-person and virtual).
  • Partners with nonprofit organizations to support our local communities.
  • More than 12,500 associates donate time annually – from interns to SVPs.
  • Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.

Fidelity Charitable®

  • Created to make it easy for people to support charitable organizations they care about.
  • Helped deliver $14.9billion in donor-recommended grants to charity in 2024.
  • Supported more than 433,000 unique charities around the world.
  • Since its inception, more than $100 billion has been given to public charities.

Technology careers at Fidelity

Imagine and create the next generation of financial products and tools.

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