Job Description:
The Role
The Benefits Manager is an important member of the Health benefits team. You will collaborate with other members of the broader Benefits Team, including partners on the Health, Financial, and Work Life teams in supporting the overall design and delivery of a market-leading benefits package that we continually reimagine to meet the needs of associates, now and in the future. You will also partner with other internal business partners, including Legal, Procurement, and Workplace Investing.
Your role includes various projects and tasks that contribute to the design, implementation, and ongoing administration of the health and welfare benefits program. This position includes responsibility for positively influencing the associate experience, ensuring plan compliance, and managing vendor relationships and contracts.
You will participate in and support multiple strategic projects, including Annual Enrollment and Benefit Experience Tours, RFPs/market scans and plan audits, program implementations, and ongoing vendor review meetings.
You will also have responsibility for the day-to-day operational execution of the benefits plans, including annual legal plan filings, management of content on the benefits intranet site and other benefits communications, data feeds and eligibility file processes, and support for operational issues and member concerns.
The Expertise and Skills You Bring:
Demonstrated experience managing health & welfare plans and associated vendors, including but not limited to medical, dental, vision, and pharmacy benefit programs in a large corporate environment
Ability to organize, prioritize, and pivot between multiple concurrent projects in a fast-paced environment while meeting critical and timely deadlines
Proven ability to work effectively in a team environment and across various business units, and to build and maintain working relationships to deliver results in a professional manner
Experience in project management and implementing new benefits or improvements to existing programs
Experience in managing vendor performance and contracts/service level agreements
Solid understanding of employer benefits design, benefits administration, and working knowledge of HIPAA, ACA, ERISA, and COBRA guidelines and practices and the ability to apply the same to day-to-day work as well as large initiatives
Experience handling eligibility feeds and data files
Ability to respond to associate questions with empathy; support resolution of situations timely and while protecting the integrity of the plan
Experience managing operational issues and processes, and assessing opportunities for mitigating risks, increasing efficiencies, and improving quality and process
Demonstrate critical thinking capabilities and be able to translate those ideas into actions through the projects you are supporting
Possess the intellectual curiosity to stay on top of the ever-evolving benefits market landscape to assess and evaluate emerging solutions for our suite of benefits
Strong written and verbal communication skills
Excellent analytical and financial skills
Assist with various projects; and other duties as assigned
Note: Fidelity is not providing immigration sponsorship for this position
The Team
The Benefits team is a small but powerful team. We are part of the Human Resources function, and our job is to ensure that associate benefit offerings are delivering value to our associates, their families and Fidelity. We listen to associate feedback, benchmark the competition, and then measure every one of the 50+ programs for which we are responsible.
The base salary range for this position is $74,000-141,000 USD per year.Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.