Job Description:
The Role
If you are dynamic, able to drive transformation, and thrive on managing key relationships, this Vice President, ET Vendor Management Lead role may be just what you are looking for!
The Vice President of ET Vendor Management Lead will work with all levels of management to stand up and manage a Vendor Management function and team within Enterprise Technology.
The ability to build effective working relationships with business leaders to champion support of the ET Vendor Management program and related initiatives, and strong change management skills are key elements to success in the position.
This role will have a strategic focus on large, complex technology vendors that are critical to Fidelity’s enterprise technology ecosystem. These vendors often provide a broad portfolio of products and services, operate as parent companies to other technology providers, and serve multiple business units across the firm. The successful candidate will be expected to develop a deep understanding of these vendors’ offerings, organizational structures, and strategic roadmaps, and how they align with Fidelity’s technology and business objectives.
The Expertise and Skills you bring:
Lead a team of vendor managers responsible for overseeing key technology partners across infrastructure, software, cloud, data and managed services.
Develop and execute vendor strategies that align with Fidelity’s enterprise technology roadmap, ensuring optimal performance, cost efficiency, and innovation.
Collaborate with senior technology leaders across ET and business units to understand evolving needs and ensure vendor capabilities are aligned.
Drive vendor governance and performance management, including scorecards, SLAs, risk assessments, and continuous improvement initiatives. Partners with due diligence teams to assess risk posture across financial, technical, and operational dimensions.
Negotiate complex contracts and renewals in partnership with Legal, Procurement, and Risk teams, ensuring favorable terms and compliance with Fidelity Standards.
Champion technology excellence by staying current on emerging trends, evaluating vendor capabilities, and advising on build vs. buy decisions.
Foster a culture of accountability, transparency, and collaboration within vendor management team and across the broader technology organization.
Optimize vendor pipelines, ensure deep understanding of contractual terms, and align capabilities with technology strategy.
Orchestrate stakeholder alignment for new engagements, renewals, and exits to ensure timely, strategic decisions. Provide periodic updates to senior leadership.
Strong technical background with the ability to understand and evaluate infrastructure, cloud, software, and emerging technologies.
10+ years experience in technology vendor management, strategic sourcing, or IT relationship management, preferably in large enterprise.
Proven leadership experience managing high-performing teams and influencing senior stakeholders.
Deep understanding of vendor lifecycle management, contract negotiation, and performance governance.
Excellent communication, negotiation, and analytical skills.
Experience working in a highly regulated environment (e.g., financial services) is a plus.
Bachelor’s degree in Computer Science, Engineering, Business, or related field; MBA or equivalent preferred.
Demonstrated ability as effective people manager, innovator and change agent
Ensure vendor compliance with Fidelity policies, procedures, and standards
Oversee, measure, and report vendor performance relative to contracted expectations, including matrixed responsibilities for supplier management activities in Risk Management, Supply Management, and Legal
Lead assessment of vendor risk and monitor vendor financial viability, resiliency, and management stability
Drive continuous improvement with all key suppliers through effective project lifecycle management and business process engineering efforts
Provide strategic insights into vendor ecosystems, including how parent companies and subsidiaries interact and impact Fidelity’s technology stack
Enable enterprise-wide visibility into vendor usage, helping business units make informed decisions about vendor engagement, investment, and risk
The Team
The mission of our ET Vendor Management organization is to drive performance, efficiency, and value from the most strategic supplier relationships within the Enterprise Technology businesses we support. We are seeking a dynamic individual with strong program management skills to contribute to business profitability through supplier related financial improvements, proactively identifying and mitigating vendor risk, and driving flawless vendor execution, efficiency and value.
Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.
Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation.
We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.