hero

Mass Fintech Careers

Discover the opportunities across the Mass Fintech Community
Mass Fintech Hub
Search 
jobs
Explore 
companies
Join talent network
Talent
My job alerts

Director, Business Analysis

Fidelity

Fidelity

Boston, MA, USA
USD 155,637-165,637 / year
Posted on Jan 14, 2026
Apply now

Job Description:

Position Description:

Builds strategies for digital publishing solutions to connect data components, data storage, Application Programming Interfaces (APIs), workflows, technology, and automation solutions. Liaises with marketing, sales, data, and technology groups to build roadmaps and to drive the scale and efficiency of product collateral, client reporting, development, and distribution. Assigns and conveys business value of technology initiatives to Scrum team members, including Quality Assurance and development resources. Develops products by implementing systems and business analysis methodologies, including data analysis, data mapping, flowcharts, case development, story writing, set up or configuration of systems, user acceptance testing, and product documentation.

Primary Responsibilities:

  • Builds new product capabilities to expand managed account offerings.
  • Researches opportunities to optimize marketing content development workflows, influences streamlined product information data supply chain, and drives technology advancement in the assembly and automation of content.
  • Partners with teams to identify current state challenges, data quality issues, manual labor-intensive production, and barriers to efficiency.
  • Identifies and prioritizes areas of opportunity to streamline, automate, and align internal resources and third-party technology providers.
  • Addresses and monitors complex business and systems environment by applying principles of product development, systems and business analysis, and program management.
  • Collaborates with business and technology teams by applying Agile methodologies to define the latest deployment capabilities and develop technology layers.
  • Designs and establishes business architecture coupled with owning and understanding technical implications to program participants.
  • Facilitates critical coordination across teams including planning, design, and problem-solving.
  • Works with product area leadership to create and manage the scrum team’s product backlog.
  • Creates and drives scrum stories to completion.
  • Defines product features and maintains awareness of internal and external market trends.
  • Leads analysis of systems and business process to identify user needs, document requirements, address operations, process issues, and improvements to accomplish business objectives.
  • Monitors and leads distillation and translation of customer needs into Agile stories using Agile methodologies.

Education and Experience:

Bachelor’s degree (or foreign education equivalent) in Digital Media, Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and six (6) years of experience as a Director, Business Analysis (or closely related occupation) streamlining and improving customer and internal stakeholder digital experiences in a B2B technology related domain.

Or, alternatively, Master’s degree (or foreign education equivalent) in Digital Media, Computer Science, Engineering, Information Technology, Information Systems, Mathematics, Physics, or a closely related field and four (4) years of experience as a Director, Business Analysis (or closely related occupation) streamlining and improving customer and internal stakeholder digital experiences in a B2B technology related domain.

Skills and Knowledge:

Candidate must also possess:

  • Demonstrated Expertise (“DE”) managing marketing automation systems using Salesforce or Hubspot to streamline processes, optimize data flow, and ensure seamless integration across a data landscape; and performing content management using automation tools -- Nuxeo, Qvidian, or Seismic.
  • DE performing analysis and problem-solving to enable data-driven decisions and measure performance against established objectives and Key Performance Indicators (KPIs) that deliver on business, technology, compliance, operational, and product growth results, using Power BI, Tableau, and Microsoft Excel.
  • DE conducting technical research, testing, gathering user feedback, analyzing costs and benefits, and performing competitive analysis for operations and automations in a financial services environment, using visualization tool (Miro), survey builder tool (Qualtrics), and data analysis tool (Microsoft Excel).
  • DE performing project and program management by rallying cross-functional teams around defined sets of requirements for automation solutions to be developed with agile methodologies, using Workfront or Smartsheet.

Salary: $155,637.00 to $165,637.00/year.

#PE1M2

#LI-DNI

Certifications:

Category:

Business Analysis

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Company overview

At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process.

AI Guidelines

Learn about our guidelines for use of AI when applying for a Fidelity job

If you would like to request an accommodation, please contact us at:

accommodations@fmr.com

Apply

Join us

At Fidelity, you’ll find endless opportunities to build a meaningful career that positively impacts peoples’ lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees’ Choice Award, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don’t need a finance background to succeed at Fidelity—we offer a range of opportunities for learning so you can build the career you’ve always imagined.

Fidelity's working model blends the best of working offsite with maximizing time together in person to meet associate and business needs. Currently, most hybrid roles require associates to work onsite all business days of one assigned week per four-week period (beginning in September 2024, the requirement will be two full assigned weeks).

We invite you to Find Your Fidelity at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

Benefits
Learning & development
Culture

Benefits that adapt to everything life sends your way

401(k) with company match

Medical, dental, vision and prescription drug coverage

16-week maternity leave & 12-week parental leave

Student loan assistance

Fidelity is invested in you

Committed to Professional Development

At Fidelity, we are constantly adapting to the changing needs of our customers, new technologies, and better ways of working. And we empower our employees to do the same, with an emphasis on developing skills and connections that will help propel you forward in your career while being able to make an impact for Fidelity’s customers around the world.

We offer a wide range of options for professional development including online, in-person, and mentor driven solutions. Special interest and networking groups are also part of our culture of empowerment, personal and professional enrichment, diversity and inclusion, and knowledge sharing.

Continuing Education & Training

  • Assess, build, and align your development plan through resources like our skill-building classroom and online courses.
  • Video-based training for technology, leadership, management & more.
  • Ongoing skills development and coaching opportunities.
  • Paid training with a facilitator who is dedicated to your onboarding and will track and evaluate your progress, giving you strategies to improve.
  • A range of talent development programs to support career mobility.

Mentoring

  • Utilize the skills of experienced leaders to enrich your career.
  • Dedicated mentors to help you grow into new areas of Fidelity’s business as you develop new skills.
  • An open atmosphere of knowledge sharing and collaboration.
  • Opportunities to pay it forward, sharing the knowledge you develop and as you help others define how they want their career to take shape.

Our Commitment

Discover opportunities to build a fulfilling career within a supportive culture that celebrates individuality. We empower our associates to pursue career paths that align with their unique goals and personalities.

Giving back to our communities

Throughout Fidelity, you’ll find a genuine commitment to social responsibility – where we strive to make an impact for customers, while also making an impact on the world.

Fidelity Cares

  • Provides associates with opportunities to actively volunteer and share their talents.
  • Hosts numerous company-wide volunteer events (in-person and virtual).
  • Partners with nonprofit organizations to support our local communities.
  • More than 12,500 associates donate time annually – from interns to SVPs.
  • Impact includes refurbishing schools, donating books and supplies, and teaching financial literacy.

Fidelity Charitable®

  • Created to make it easy for people to support charitable organizations they care about.
  • Helped deliver $14.9billion in donor-recommended grants to charity in 2024.
  • Supported more than 433,000 unique charities around the world.
  • Since its inception, more than $100 billion has been given to public charities.

Similar Jobs

Apply now
See more open positions at Fidelity
Privacy policyCookie policy