Job Description:
The Role
We are seeking a leader to define and govern enterprise-wide Technology Resiliency policies, standards, and strategic programs, ensuring alignment with fiduciary obligations, regulatory and audit expectations in line with Fidelity’s risk appetite. This role provides enterprise oversight and stewardship of resiliency policy and standards governance, ensures audit ready control design aligned to regulatory and industry frameworks. This role will partner with senior technology and business leaders to drive consistent adoption and sustained compliance across the firm.
Key Responsibilities include:
Design and enhance enterprise resiliency and recovery programs, including RTO/RPO and integrated Vendor resiliency testing standards
Collaborate across CIO organizations and business units to embed resiliency into technology and operational practices
Lead governance and working groups related to resiliency risk and control oversight
Serve as senior point of contact for Internal Audit, External Audit, and Regulators on technology resiliency matters.
Coordinate audit responses, manage remediation plans, and ensure durable control design.
Translate audit and regulatory feedback into policy, standards, and control enhancements.
Lead the design and implementation of enhancements and automation for enterprise resiliency platforms (e.g., TRR Fusion or equivalent).
Improve transparency, control effectiveness, and operational efficiency through tooling and data integration.
Provide subject matter expertise on resiliency audits and compliance, including ISO, SOC 1 / SOC 2, and other regulatory or industry frameworks.
Monitor and respond to emerging technology resiliency risks, regulatory changes, and industry best practices, adapting standards and programs as needed
Participate in the incident response and recovery program for technology, business, or vendor disruptions (including on‑call/off‑hours support)
The Expertise and Skills You Bring
15+ years of leadership experience across Technology Resiliency, Disaster Recovery, Technology Risk, leading large scale enterprise programs in complex environments.
Proven ability to design and enforce enterprise resiliency policies and standards, including RPO/RTO strategy, recovery architectures, and structured testing and validation frameworks.
Strong track record managing audit, regulatory engagement, and control remediation, with experience in global operational resilience expectations within highly regulated industries.
Executive‑level presence with the ability to influence senior leaders across Technology, Risk, Audit, and Business to drive aligned resiliency outcomes.
Ability to translate complex technical concepts into clear business and risk insights, enabling informed decision‑making by non‑technical stakeholders.
Broad understanding of modern technology ecosystems, including cloud and hybrid environments, CI/CD pipelines, application dependencies, and third‑party risk.
Note: Fidelity will not provide immigration sponsorship for this position.
The Team
The Technology Resiliency and Recovery team is part of the Corporate Risk organization. The team provides strategic oversight, development, and execution of Fidelity’s technology resiliency program, ensuring critical business operations can continue through technology disruptions by identifying, managing, and mitigating technology risk.
Certifications:
Category:
RiskMost roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Some roles may have unique onsite requirements. Please consult with your recruiter for the specific expectations for this position.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
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Benefits that balance life and work
From our fully paid parent leave to our on-site health and wellness centers, our benefits support the belief that more balance you have, the better you can achieve your goals.
Company overview
Company overview
At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experience.
Reasonable accommodations
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation contact the HR Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 3.
Equal opportunity employer
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop, and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Hybrid work schedule
Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.
Applicant screening
At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.