Job Summary

Come Join our team ! Looking for a leader to support ETF servicing. This is a great opportunity to manage a team and provide the best service for our clients.

As a Vice President in ETF Operations, you will have the opportunity to lead and manage a team dedicated to ETF servicing. Your role will involve supporting the daily activity for all ETF Servicing and Cayman Transfer Agent clients, which are traded by institutional clients, asset managers, and authorized participants. You will also be responsible for ETF Order Taking, Order fulfillment, Basket Cutting, and Basket Valuations, and managing relationships with Authorized Participants. This role provides a great opportunity to use your functional skills to support internal groups within the broader division with respect to ETF record keeping and capstock activity

Job Responsibilities

• Manage all client and broker queries related to daily ETF order activity
• Publish daily key deliverables to DTCC/NSCC
• Handle ETF Order Taking services for clients
• Participate in industry working groups and initiatives
• Stay updated on developments in the broader ETF ecosystem
• Accurately and efficiently reconcile against all core controls and procedures for all relevant ETF and TA deliveries
• Participate in discussions with Fund Sponsors looking to launch new ETF products

Required qualifications, capabilities, and skills

• 7+ years of ETF industry experience
• Strong managerial skills
• Strong analytical, prioritization, organizational, and time management skills
• Ability to be effective in a global operating environment and a matrix management organization
• Ability to build and maintain effective working relationships with clients and counterparties
• Excellent customer service skills with attention to detail
• Results orientated; ability to create and sustain a target guided environment

Preferred qualifications, capabilities, and skills

• Advanced Excel skills, VBA, etc
• Strong knowledge of complex corporate actions and dividend income
• ETF cash component expertise