Business Risk - Control Manager – 6XX

As the first line of defense for JPMorgan Chase & Co. (JPMC), Control Management prevents, detects and monitors operational, regulatory, and reputational risks. In support of operational excellence, we play a key role in meeting our client commitments and act as a driving force behind the strategic priorities that will future proof our business in an ever-changing global landscape.

Reporting to Control Manager – Commercial Banking in India, you will be part of an agile, future focused, and collaborative team. On any day of the week, you might assess the operational strengths and vulnerabilities involved in a recent acquisition, design enhancements to our business platform to support new and existing products, develop an advanced technology solution built with machine learning to drive process improvement, or proactively identify and respond to high profile issues or emerging risks of utmost importance to C-suite level committees.

You are empowered to add value and make an impact from day one. In Control Management you are exposed to a stimulating and rewarding environment, where a wide range of investment and banking activities require engagement with cross-disciplinary teams to build creative solutions.

Our people-first culture underpins everything that we do. Here, you’ll have the opportunity to grow your career, master new skills for the future, and join a diverse, inclusive community of professionals that embrace teamwork and innovation.

• Monitor compliance of policies and procedures relative to operational and regulatory risk exposure
• Evaluate and perform an end-to-end analysis of the WLS / CB program’s risk and control environment to
  • Assess the environment,
  • identify significant gaps and weaknesses in the control environment,
  • Build and implement the risk management strategies for the gaps & weaknesses identified.
• Design and implement controls that are designed effectively and operate efficiently.
  • Build a system of smart/ automated preventive controls to proactively manage risk.
  • Implement change management protocols that addresses change, program and operational risk.
• Build/ Establish Key Risk Indicator framework to ensure appropriateness of Metrics and KPIs
• Perform reviews and deep dives into
  • Emerging risk areas and
  • Transitions and Migrations to provide holistic and meaningful solutions for risk mitigation & process improvement
• Development and document Control & Operational Risk Evaluation mapping through participation in end-to-end process walkthroughs and deep dives with program/project managers
• Drive in building a proactive Risk culture and conduct training and awareness around risk management and mitigation (transaction life cycle, risk reporting, SOX, etc.)
• Establish and reinforce control governance and reporting
• Liaise effectively with stakeholders, internal and external auditors, 2LOD, Corporate Centre controls and regulators & drive conversations related to issues and MRAs identified.

• Knowledge of investment banking products including Loans is preferred
• Bachelor's Degree with a minimum 8+ years relevant Banking and Financial Services experience
• Risk Certifications such as ORM/ PRM/ APRM/ CIA/ CRISC/ CORM will be preferred
• Lean/ Six Sigma knowledge and experience will be an added advantage
• Experience in driving risk based process improvement using (not exhaustive) is preferred:
  • PARC techniques
  • FMEA
  • Process Mapping incl. Value Stream Mapping
  • RCA using (not exhaustive) 5 Why & Fishbone Analysis (and identification of critical Xs
  • Basic QC tools (Scorecards, checklists, histograms/ time series etc.,)
  • Qualitative & Quantitative Risk assessment tools
• Experience end to end risk management life cycle including:
  • Knowledge of Risk Management Tools
  • Designing and implementing controls across multiple teams and locations
  • Performing risk assessments
  • Issue management and Issue validation
  • Risk Reporting and Dashboarding
• Candidates with knowledge of loan systems like Loan IQ/ ACBS will be an added advantage
• A curious mind that prefers to go deep to understand details
• A positive attitude and team spirit with exceptional interpersonal and collaboration skills

• Competitive pay
• An inclusive, collaborative, and supportive environment
• Intellectual stimulation and the opportunity to drive business change
• Opportunities for internal mobility
• Benefits including Healthcare and Insurance plans, Retirement Savings Program, Family Care, Wellness Programs and Employee Programs