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Associate Director/Senior Manager, HK Strategy Office

John Hancock

John Hancock

Hong Kong
Posted on Monday, November 14, 2022

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement


Job Description

The Opportunity

Manulife's Strategy team in Hong Kong works with cross functional teams to drive the development, and execution of the Company’s long-term strategy and key strategic initiatives for Hong Kong. Team members have access to‎ a unique vantage point to participate and shape some of the most important strategic dialogues and decisions at the company.

Manulife HK is seeking a Associate Director/Senior Manager, HK Strategy Office to be responsible for planning, assessing, and driving Manulife Hong Kong’s strategy to drive value for our Customers, Shareholders and Employees. Specifically, the role will be heavily involved in conducting analysis, developing company narratives to stakeholders internally and externally, serving as a partner to functions, and executing and coordinating on our key strategic initiatives that significantly contribute to Manulife’s growth aspirations. The Director/Associate Director will report to the Chief Strategy Officer and will work closely with the functions and the Asia regional office.

What motivates you?

  • You obsess about customers, listen, engage and act for their benefit

  • You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes

  • You thrive in teams, and enjoy getting things done together

  • You take ownership and build solutions, focusing on what matters

  • You do what is right, work with integrity and speak up

  • You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone with:

  • Bachelor’s degree in Economics/Actuarial Science, with at least 6 years work experience.

  • Strategy skills: Experience formulating strategy, familiar with key principles of strategy development including generating hypothesis, ability to think conceptually and creatively regarding solutions and opportunities.

  • Strong financial and data analysis: Ability to triangulate financial data and generate key insights to test and validate hypothesis as well as forecasting.

  • Execution focused: Ability to drive projects through providing appropriate project framework, clarity on content and deliverables and effectively engaging and managing stakeholders.

  • Analysis, insight and problem solving: Ability to collect and collate high volumes of diverse information regarding markets, customer and risk without becoming overwhelmed. Ability to separate critical and urgent details for integration into planning.

  • Communication skills: Excellent influence, negotiation and stakeholders management and presentation skills

  • Tenacity and work ethic: Has a strong sense of ownership and work ethic to see projects to completion. Is undeterred by challenges/obstacles and will remain motivated, composed and apply creating thinking to overcome them.

  • Humble individual with a Can-do attitude

On the job you will:

  • Identify strategic issues & opportunities that could influence business growth and profitability

  • Define structure and execute strategic initiatives through the development of work plans, gather and generate relevant data, drive analyses, and the development of actionable recommendations

  • Lead cross – functional teams to review feasibility of new propositions, as well as potential growth opportunities with a keen eye on value generation, provide short and long term strategic recommendations

  • Put in place performance measures, and establish KPIs to ensure delivery and effectiveness of implemented strategies, track progress against ambitions and execution and identify areas for strategic improvement

  • Establish project and program management standards, supporting tools and techniques

  • Draft regular analysis reports for senior strategy management, business leadership and executives, and relevant stakeholders for purposes of further decision making

  • Align initiatives and roadmap with key stakeholders and work with delivery team on prioritization, business case gating and eventually the delivery of the initiative

  • Establish collaborative and trusting relationships with the business’s key internal leaders and stakeholders in order to ensure that there is a free flow of ideas and information across the business, leading to suitable strategy formulation and overall business performance enhancement

What can we offer you?

  • A competitive salary and benefits packages.

  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

  • A focus on growing your career path with us.

  • Flexible work policies and strong work-life balance.

  • Professional development and leadership opportunities.

Our commitment to you

  • Values-first culture
    We lead with our Values every day and bring them to life together.

  • Boundless opportunity
    We create opportunities to learn and grow at every stage of your career.

  • Continuous innovation
    We invite you to help redefine the future of financial services.

  • Delivering the promise of Diversity, Equity and Inclusion
    We foster an inclusive workplace where everyone thrives.

  • Championing Corporate Citizenship
    We build a business that benefits all stakeholders and has a positive social and environmental impact.

Learn more about opportunities with us at www.manulife.com/en/careers/why-join-us.html

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact