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AVP, US Product Management

John Hancock

John Hancock

Boston, MA, USA
Posted on Thursday, May 30, 2024

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement


Job Description

The opportunity

The AVP, Product Management plays a key leadership role for John Hancock’s life insurance business. This person will lead a team of product managers, specialists and actuaries to generate ideas for product actions, obtain leadership buy-in on recommendations, and drive the development of new insurance products that supported the strategic business objections.

This role is within John Hancock’s Product Development organization, which has a well earned reputation for developing innovative life insurance products that benefit customers and shareholders, all while maintaining the confidence of the company’s sophisticated network of independent producers and distribution partners.

This person will:

  • Lead and mentor a team of Product Managers to conceptualize, evaluate, and develop new products and ongoing product enhancements.

  • Generate innovative ideas for new insurance products and product enhancements, aligning with market demands and strategic objectives.

  • Provide recommendations to senior leadership for product actions, through John Hancock’s well established product development process

  • Foster a collaborative working relationship with the Pricing team, providing strategic direction and ensuring alignment between product development and actuarial pricing efforts.

  • Act as a trusted partner throughout the business – especially with Market Solutions, Strategy, Finance, Marketing and Distribution – on major strategic initiatives that involve product actions.

  • Work closely with internal and external distribution partners to gather insights, address market needs, and optimize product offerings to maximize market penetration and sales, while ensuring all products meet specified financial targets.

  • Provide strategic input into product’s annual planning process, turning insights about our portfolio and the market into action.

How will you create impact?

Through a deep understanding of success drivers for life insurance products and the highly competitive brokerage market, generate ideas and actions that ensure the near-term and long-term success of John Hancock’s product portfolio.

What motivates you?

  • You obsess about customers, listen, engage and act for their benefit.

  • You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.

  • You thrive in teams and enjoy getting things done together.

  • You take ownership and build solutions, focusing on what matters.

  • You do what is right, work with integrity and speak up.

  • You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

  • 10+ years of proven leadership experience in life insurance product management or similar role. Knowledge of the US life insurance market required.

  • In-depth knowledge of insurance product development process, regulatory and economic environment, and the ability to drive the product lifecycle from ideation to launch and market acceptance.

  • Strong understanding of market dynamics, customer needs, and competitive landscape within the life insurance market and broader financial services industry. Ability to put insights into action.

  • Experience collaborating with actuarial teams and deep understanding of pricing dynamics within life insurance products.

  • Excellent analytical and strategic thinking skills, with the ability to anticipate market opportunities and provide actionable recommendations.

  • Effective prioritization and project management skills, with the ability to manage multiple initiatives simultaneously.

  • Exceptional communication and presentation skills, with the ability to influence and collaborate with cross-functional teams and external partners.

  • Strong leadership capabilities, with the ability to build and lead teams, and foster a collaborative and innovative work environment.

  • Excellent relationships, internally and externally – a sought-after source for insights and ideas to drive product success

  • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels.

  • Trusted resource for internal and external distribution

  • Strategic thinker

  • This is a hybrid role, located in Boston, requiring at least 2-3 days per week in our Boston office

What can we offer you?

  • A competitive salary and benefits packages.

  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.

  • A focus on growing your career path with us.

  • Flexible work policies and strong work-life balance.

  • Professional development and leadership opportunities.

Our commitment to you

  • Values-first culture
    We lead with our Values every day and bring them to life together.

  • Boundless opportunity
    We create opportunities to learn and grow at every stage of your career.

  • Continuous innovation
    We invite you to help redefine the future of financial services.

  • Delivering the promise of Diversity, Equity and Inclusion
    We foster an inclusive workplace where everyone thrives.

  • Championing Corporate Citizenship
    We build a business that benefits all stakeholders and has a positive social and environmental impact.



About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Boston, Massachusetts

Salary range is expected to be between

$148,400.00 USD - $275,500.00 USD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency

Company: John Hancock Life Insurance Company (U.S.A.)