We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Job Description

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

• Competitive Salary packages and performance bonuses

• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)

• Retirement savings benefit

• Rewarding culture that values wellness and well-being

• Performance Bonus

• Global network of industry experts

• Extensive training resources

Job Description:

We’re looking for a Risk Intelligence and Analytics Manager to join our team at MBPS. In this role, you are expected to deliver various functional capabilities including, but not limited to, Large Language Models, analytics, reporting, modeling, and automation. You will report to the Director, Risk Intelligence and Analytics in Operational Risk and Resilience Management (ORRM) function, and support the Evolving Risk and Risk Intelligence (ERRI) function's mission and vision.

Have the skills and knowledge for the job? Learn more about the opening below!

Key Responsibilities:

• Supporting the automation of monthly, quarterly, and annual ORRM related reporting within the intelligence function

• Driving process automation for collecting and analyzing data across the enterprise

• Supporting the delivery of machine learning, large language model and other related analytics projects within ORRM

• Provide support to Evolving Risk and Risk Intelligence tooling team on data ingestion, clean-up, mapping etc.

• Assist in testing, cleaning, and preparing data for reporting readiness, and in the generation of reports and ensuring accuracy in the metrics being reported

• This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.

Qualifications:

• Amenability and readiness to work onsite and from home anytime (dependent on business need AND/OR current external environment/situation)

• Proficient in utilizing Power BI, and Power Platform to create interactive dashboards, automate workflows and develop custom application for improved business intelligence and efficiency.

• Skilled at dashboard design with a consideration of UI/UX fundamentals.

• Experience in big data analysis, including the use of Azure and Databricks to process and interpret large datasets.

• Skilled in Python, R, SQL, database schemas, data modeling and ETL processes to derive actionable insights.

• Experience in reporting with attention to detail, executing with high precision under very tight deadline with strong analytical skills to collect, organize, analyze, and disseminate significant amounts of information.

• Highly organized individual with strong time management and organizational skills.

• Self-starter with the ability to work independently.

• Excellent collaborative and relationship building skills; showing tact and diplomacy in dealing with others.

• Ability to learn quickly and be comfortable with adjusting to ad-hoc changes in workflow.

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers. At the end of 2022, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, including total invested assets of $0.4 trillion (US $0.3 trillion), and segregated funds net assets of $0.3 trillion (US$0.3 trillion). We trade as ‘MFC’ on the Toronto, New York, and the Philippine stock exchanges, and under ‘945’ in Hong Kong.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.