The Opportunity

We see our people - our talent - as the key to what sets Manulife/John Hancock apart, and we want to make this a destination company to work at for diverse talent globally. As our Head of US Diversity & Inclusion, (D&I), you will be responsible for taking Manulife/John Hancock’s global D&I strategy and operationalizing it for the US Division. This role is highly collaborative, working in conjunction with key partners including members of the Global Talent Management team, various Centers of Expertise (CoE) from across HR (Recruitment, Leadership and Learning, Performance and Rewards), Corporate Responsibility, Branding and Communications, Legal and Compliance, Reporting and Analytics, US executive committee and business units as well as oversight of all external D&I partners and vendors.

Individual Responsibilities:

• Drive the development of John Hancock’s D&I priorities, programs and reporting processes in support of driving John Hancock’s business strategy forward
• Drive the implementation of our D&I strategy across John Hancock business
• Participate in important external Business and D & I activities and events consistent with John Hancock’s US outreach and corporate responsibilities initiatives.
• Identify the diversity needs in our US division, recommend own the development of key programs that help achieve measurable results and long-term behavior change by making use of both internal resources/educational tools, and external consultants/professional associations.

• Integrate and optimize D&I standard methodologies in collaboration with the global D&I team, HR and the broader business.
• Help to establish outcome performance measures, metrics and analytics to show how various diversity initiatives have impacted the organization.
• In partnership with the Global Head of Diversity & Inclusion and other regional leads, you will contribute to the development of the global D&I strategy as it relates to Manulife/John Hancock’s overall corporate strategy.
• Provide governance oversight for John Hancock D&I programs and external partnerships
• Collaborate with stakeholders to lead, assess, develop, implement, measure and continuously improve key initiatives/programs to achieve both global and US D&I objectives.
• Use your D&I knowledge, resources, standard methodologies and experience to provide to John Hancock executives with D&I leadership capability.
• Collaborate with internal and external regional partners to support the corporate citizenship agenda in relation to D&I initiatives and diverse communities.
• Partner with US HR Partners and global CoEs to infuse D&I strategy into the talent processes (i.e. recruitment, onboarding, performance management, programming/training, talent retention strategies, etc.).
• Ensure communication of external partnership resources, commitments and the US calendar of events.
• Serve as an inspiring D&I leader internally and external for John Hancock.
• Partner with our internal legal, risk and compliance groups to ensure the US is meeting and exceeding all employment legislation, including EEOC, and use metrics and relevant data analytics to drive new (or grow existing) programs.

Job Requirements:

• Undergraduate or graduate degree in management, human resources, or law is ideal for this role.
• Proven leadership in diversity and inclusion, change management, and in executing groundbreaking initiatives.
• 10 years of relevant work experience in Human Resources, diversity, leadership development/learning, organizational development, or work in a related field.
• The ability to use data to build consensus, get strategic partners on board, and to show results.
• Experience building a clear vision for the future of D&I, and in communicating it in a way that ensures clarity and encourages action.
• Strong project leadership and project management skills, with strong executive presence
• You're a strategic problem solver who can optimally articulate the business case for inclusion and diversity.
• An ability to translate strategy into action by aligning enterprise and business unit priorities.
• Experience leading people, including influencing up, down and across a complex organization.
• You are creative and innovative, with the capability to lead change through your knack for influencing others
• You lead with intelligence and analytics, which enables you to focus on key issues and make decisions quickly.
• Extensive experience developing diversity strategies in the United States.
• Solid understanding of US employment laws and obligations.
• Ability to be agile and flexible to deliver in fast-paced, evolving environment.
• You prefer data-driven decision-making, including robust tracking of progress against project plan.
• Excellent communication and interpersonal skills with an ability to influence others, including the ability to communicate with confidence and empathy on issues of inclusion.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Primary Location

Boston, MassachusettsHybrid

Salary range is expected to be between

$120,750.00 USD - $217,350.00 USD

If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.

Know Your Rights I Family & Medical Leave I Employee Polygraph Protection I Right to Work I E-Verify I Pay Transparency

Company: John Hancock Life Insurance Company (U.S.A.)