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Lead Technology Business Management (TBM) Analyst

Liberty Mutual

Liberty Mutual

Portsmouth, NH, USA · Boston, MA, USA
Posted on Tuesday, June 4, 2024

Lead Technology Business Management (TBM) Analyst

Job Locations US-NH-Portsmouth | US-MA-Boston
Position Type
Minimum Salary
USD $103,400.00/Yr.
Maximum Salary
USD $188,800.00/Yr.
Typical Starting Salary
$121,300 - 169,600
Flexible Time Off Annual Accrual - days

Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.


We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

Job introduction:

The Technology Finance organization is looking to add a Lead Technology Business Management (TBM) Analyst to their team. This position will play a critical role within the department and the candidate will be responsible for managing and maturing TBM operational outputs that help to enhance financial management, optimize technology investment, and drive value for the organization. Additionally, the candidate will collaborate with various market-facing stakeholders to analyze, interpret, and communicate TBM data and insights. Addressing each stakeholder’s needs to inform continued enhancements to the Apptio cost model, reporting requirements, and cross-functional business processes.

About the job:

1. TBM Operations:

  • Responsible for coordinating timely and accurate delivery of Shared Tech Services Consumption Results, Application Cost of Ownership Results, along with developing operational requirements for future engagements including but not limited to Strategic Portfolio Management, Product Management, and Enterprise Architecture use-cases.
  • Develop and maintain control reports to provide consistent visibility and shared accountability for monthly results.
  • Continuously evaluate and enhance TBM processes and tools to meet evolving business needs.

2. Financial Management and Analysis:

  • Manage and analyze TBM data, including technology spending, costs, and performance metrics.
  • Provide financial insights and recommendations to optimize technology investments and drive cost efficiencies.
  • Conduct financial analysis and modeling to support business cases, budgeting, and forecasting activities.

3. Stakeholder Engagement and Collaboration:

  • Partner with technology, finance, and business teams to socialize insights from TBM analysis.
  • Collaborate with stakeholders to define, develop, and track TBM metrics and reporting.
  • Engage with senior leadership to communicate TBM insights, trends, and recommendations for strategic decision-making.

4. TBM Reporting and Communication:

  • Prepare and present TBM reports, dashboards, and presentations to stakeholders at various levels of the organization.
  • Communicate TBM insights, trends, and recommendations in a clear and concise manner to both technical and non-technical audiences.

5. Team Leadership and Mentorship:

  • Provide guidance, coaching, and mentorship to drive professional growth and development of more junior team members.
  • Foster a collaborative and inclusive team culture, promoting knowledge sharing and continuous improvement.


  • Bachelor`s degree required; CPA or Advanced Degree in Accounting, Finance or Business preferred.
  • Minimum of 7-10 years of progressive financial analysis experience and/or finance project/program management.
  • Understand Technology Business Management (TBM) concepts.
  • Knowledge of Apptio preferred.
  • Excellent analytical, decision making and problem solving skills with the ability to identify new areas of opportunity and make recommendations to senior leaders on future strategies.
  • Strong social skills to foster collaboration and resolve conflict within the team and with other areas of the organization.
  • Effectively negotiates project direction and communicates to a variety of audiences including higher levels of the organization to ensure alignment with project goals and schedules.
  • Comfortable with raising new ideas and able to influence others through presentations to increasingly large audience.

About Us

At Liberty Mutual, our purpose is to help people embrace today and confidently pursue tomorrow. That's why we provide an environment focused on openness, inclusion, trust and respect. Here, you'll discover our expansive range of roles, and a workplace where we aim to help turn your passion into a rewarding profession.

Liberty Mutual has proudly been recognized as a "Great Place to Work" by Great Place to Work® US for the past several years. We were also selected as one of the "100 Best Places to Work in IT" on IDG's Insider Pro and Computerworld's 2020 list. For many years running, we have been named by Forbes as one of America's Best Employers for Women and one of America's Best Employers for New Graduates as well as one of America's Best Employers for Diversity. To learn more about our commitment to diversity and inclusion please visit: https://jobs.libertymutualgroup.com/diversity-inclusion

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.


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