Manager, Product Owner – Underwriting & Operations Enablement

Come join the Business Agility organization within Global Risk Solutions (GRS) as a Manager of Product Owners supporting the Distribution domain!

Are you a people-first leader interested in contributing to the Risk Intake & Operations Enablement (RIOE) portfolio? If so, here's what you would be tasked with:

• Supporting digital experiences for our Operations and Underwriting organizations and helping us transform the Underwriting Operations journey, which is critical to the success of GRS.
• Helping to define the product vision, strategy, and roadmap (short- and long-term).
• Ensuring we invest in the right things, at the right time, and driving toward the expected results.
• Coaching and mentoring your team while managing key stakeholder relationships across the business, technology, and Business Agility.
• Aligning priorities, removing roadblocks, and ensuring appropriate resource allocation to the work.

Here are the high-level responsibilities of the role:

• Directly manage a small team of Product Owners responsible for all aspects of the customer journey / product lifecycle
• Demonstrate a product mindset, driving toward solving problems that create value, focus on outcomes and impact, and empathize with users, balancing the needs, priorities, and constraints of the business
• Manage the delivery of scope, partners with delivery teams to ensure clear user stories and resolves open questions quickly and efficiently
• Act as the voice of the user
• Lead the analysis of feasibility, cost implications, and weigh benefits and tradeoffs for plans and potential programs
• Set ambitious and clear strategies, develops comprehensive product visions and translate them into roadmaps
• Ensure customer-driven design considering user pain points usability test results, while using market industry knowledge to deliver a well-positioned product
• Responsible for developing objectives and key results and then track key performance indictors (KPIs) to determine product health and drive data-driven decision-making
• Communicate and aligns key stakeholders and the teams around the vision
• Manage the relationship with both the business and IT, working hand-in-hand to drive toward shared goals and objectives
• May also act as the Product Owner for a squad, as needed

• Advanced knowledge of Agile development methodologies as typically acquired through a Bachelors` degree in relevant field (business, computer science, etc. and a minimum of 7 years` experience in business, engineering, technology and/or consulting
• Master`s degree preferred
• High level of proven business expertise needed to set clear priorities for product and understand business value impacts
• Technical proficiency required to participate in sprint planning and have an informed, independent voice
• Strong influencing skills in order to be seen as the decision maker when interfacing with business, and willingness to dissent with both teams and business
• Proven experience with Agile practices and expectations
• Comfortable with making decisions with some level of uncertainty
• Strong communication skills, both written and verbal
• Experience in Salesforce