Job Locations US-MA-Boston

ID

2025-72798

Position Type

Full-Time

Minimum Salary

USD $90,000.00/Yr.

Maximum Salary

USD $150,000.00/Yr.

Typical Starting Salary

$105,000 - $130,000

Flexible Time Off Annual Accrual - days

20

This is an on-site position at Liberty Mutual's corporate headquarters in Boston MA.

Join a people-first company committed to energy and sustainability. We’re looking for a Workplace Operations Manager II (Facilities/Engineering) in Boston to oversee essential building systems, own preventive maintenance and capital projects, and deliver safe, reliable, and cost-effective operations—with genuine autonomy, visibility, and the chance to make a real impact.

Key responsibilities

• Oversee building systems (HVAC, electrical, plumbing, life safety, controls) to ensure safe, compliant, and efficient operations.
• Maintain and optimize preventive maintenance strategies in the CMMS; create PMs, ensure data integrity, and drive PM compliance.
• Support capital and lifecycle projects: define scope, prepare cost and schedule estimates, select and manage vendors, and deliver to budget and schedule.
• Manage contractors and in-house technicians: set SLAs, negotiate contracts, approve invoices, conduct performance reviews, and enforce safety requirements.
• Ensure regulatory and code compliance (NFPA, NEC, OSHA, ADA, environmental); coordinate inspections and permits.
• Drive energy and sustainability initiatives
• Create, manage, and adhere to operating and project budgets; track expense management and vendor spend.
• Deliver recurring metrics and reports on department KPIs and continuous improvement opportunities.
• Serve as primary point of contact for facilities-related incidents and coordinate timely resolution for building occupants.
• Maintain accurate documentation (as-builts, O&M manuals, warranties, vendor contracts).

• Bachelor’s degree in engineering, facilities management, or related field, or equivalent experience (5–7+ years facilities/engineering experience required).
• 3+ years supervisory/managerial experience in facility operations or building engineering.
• Experience using and administering a CMMS (e.g., IBM Maximo, Angus, AwareManager) and implementing PM programs.
• Proven vendor/contract management and budget ownership experience.
• Working knowledge of relevant codes and standards (NFPA, NEC, OSHA).
• Strong written and verbal communication skills and ability to work with cross-functional stakeholders.
• Ability to be onsite during business hours and respond to after-hours emergencies as needed.

Preferred qualifications

• Certifications: CFM, CEM, PE (mechanical/electrical), EPA Universal, or OSHA 30.
• Experience with building automation systems (BACnet, Metasys, Johnson Controls) and energy management platforms.
• Experience with LEAN/process improvement methodologies and KPI development.
• Prior experience supporting office/real estate portfolios or multi-tenant buildings.

Physical requirements & work environment

• Ability to access mechanical rooms, rooftops, and confined spaces; lift up to 50 lbs occasionally.
• May require occasional weekend or after-hours work for projects or emergency response.
• Occasional local travel.

Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are dedicated to fostering an inclusive environment where employees from all backgrounds can build long and meaningful careers. By actively seeking employee feedback and amplifying the voices of our seven Employee Resource Groups (ERGs), which are open to all, we create an environment where every individual can make a meaningful impact so we continue to meet the evolving needs of our customers.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

• California
• Los Angeles Incorporated
• Los Angeles Unincorporated
• Philadelphia
• San Francisco

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