Solutions Engineer, Full Stack/Guidewire Claims Center

Location & Work Schedule: These roles offer a hybrid work schedule (2 days onsite) and we are considering candidates based in the following locations:

Portsmouth, NH, Boston, MA, Plano, TX, Indianapolis, IN and Columbus, OH with a preference towards Portsmouth and Indianapolis.

Hiring Manager: Scott Merz

As a Solutions Engineer, Software within GRS Tech – Claims, you will play a pivotal role translating claims business needs into secure, scalable, and reliable technical solutions. You’ll operate at the intersection of architecture, hands-on delivery, and stakeholder partnership—guiding teams through design decisions, prioritization, and execution across multiple initiatives. This role is ideal for a confident, self-directed engineer who can context switch, manage competing priorities, and lead through influence—setting technical direction, advocating for modern approaches, and enabling teams to deliver outcomes.

Key Responsibilities

Solution Design, Estimation & Delivery

• Design end-to-end solutions aligned to enterprise standards for architecture, security, and long-term platform strategy.
• Evaluate tradeoffs and recommend solution options based on complexity, cost, risk, performance, and scalability.
• Lead or contribute to estimation, sizing, and delivery planning; negotiate scope and approach with stakeholders when needed.
• Build proofs-of-concept and deliver production-ready components in collaboration with delivery teams.

Technical Leadership & Team Enablement

• Provide hands-on guidance to engineers and squads, promoting best practices in design, coding, testing, automation, and maintainability.
• Establish and advocate for team standards and technical direction—especially for adoption of new technology and engineering practices.
• Support/guide teams while being willing to make decisions and drive clarity when ambiguity exists.
• Enable execution through others: delegate effectively, build trust, and remove blockers so teams can deliver.

Integration, Platform & Operational Excellence

• Build and support integrations using APIs and secure data exchange patterns.
• Partner with platform/cloud teams to leverage CI/CD, container platforms, and runtime services.
• Ensure solutions are observable and supportable (monitoring, alerting, logging, incident readiness).

Adaptability, Communication & Stakeholder Partnership

• Collaborate effectively across a wide range of roles/levels (engineers, architects, product owners, business partners, leadership).
• Maintain momentum across shifting priorities; adapt quickly to change while keeping teams aligned.
• Communicate with confidence—bringing structure to complex conversations and driving decisions forward.

What Success Looks Like

• You deliver scalable, maintainable solutions that accelerate claims capabilities and platform modernization.
• You are a trusted technical partner who brings clarity, confidence, and follow-through amid competing priorities.
• You proactively identify risk and technical debt, propose mitigation plans, and influence prioritization.
• You strengthen team maturity by setting standards, improving engineering practices, and advocating for pragmatic adoption of new technology.
• You build an environment where others execute effectively; clear ownership, strong enablement, and reliable delivery.

Why Join GRS Tech – Claims

You’ll be part of a technology organization driving modernization of critical claims platforms through cloud transformation, platform engineering, and resilient solution design. This role offers meaningful influence on technical direction while working with teams building high-impact, mission-critical capabilities.

Experience

• Generally, 10 years of related software engineering experience including five+ years in complex enterprise environments
• Demonstrated ability to operate across multiple priorities and context switch effectively while maintaining quality.
• Strong technical independence: able to ramp quickly with minimal SME dependency (seeking SME input as needed until fully up to speed).
• Proven ability to guide teams, influence technical decisions, and drive execution through others.
• Strong communication skills with the ability to collaborate across technical and non-technical stakeholders.

Preferred Technical Experience (GRS Tech – Claims Stack)

• Guidewire: ClaimCenter v10.x and above (SaaS certification a plus)
• Cloud/Runtime: AWS, Cloud Foundry, Kubernetes, Cloud Forge
• Backend: Java, Spring Boot
• Frontend: JavaScript and modern frameworks (React/Angular/Vue—team dependent)
• API & Security: Apigee, Ping Identity
• CI/CD: GitHub Actions, automation/testing tooling
• Observability: Datadog, Splunk
• Data: SQL Server; database design and performance optimization
• AI Capabilities: MS Co-Pilot, LibertyGPT, GitHub Actions CoPilot

Education

• A Bachelor’s or Master’s degree in a technical or business discipline, or equivalent experience