Manager, Product Owner

Join the Business Agility organization within Global Risk Solutions as a Manager of Product Owners supporting the Underwriting Domain!

We are looking for a strategic, people-first leader to lead the vision, strategy, and delivery of digital products within the Policy Servicing & Bond Lifecycle Management portfolio. This leader will support digital products and help us transform the experience for GRS, a critical part of creating best-in-class underwriting.

You will help define the vision, strategy, and short and long-term roadmaps for a suite of products that support our GRS Surety partners and internal stakeholders. You will ensure we invest in the right things, at the right time, and drive toward the expected results. You will coach and mentor a team of product owners and manage key stakeholder relationships across the business, technology, and Business Agility. You will align priorities, remove roadblocks, and ensure appropriate resource allocation to the work.

***Current in-office expectations are 2 days a week in office if located within 50 miles of select offices***

Responsibilities:

• Directly manage a team of 5-7 Product Owners responsible for all aspects of the digital product lifecycle.
• Demonstrate a product mindset, driving toward solving problems that create value, focus on outcomes and impact, and empathize with users, balancing the needs, priorities, and constraints of the business.
• Manage the delivery of scope, partners with delivery teams to ensure clear epics and resolve open questions quickly and efficiently.
• Act as the voice of the customer.
• Lead the analysis of feasibility, cost implications, and weighs benefits and tradeoffs for plans and potential programs.
• Sets ambitious and clear strategies, develops comprehensive product visions and translates them into roadmaps.
• Ensure customer-driven design considering user pain points usability test results, while using market industry knowledge to deliver a well-positioned product.
• Responsible for developing objectives and key results and tracking key performance indictors (KPIs) to determine product health and drive data-driven decision-making.
• Communicates and aligns key stakeholders and the teams around the vision.
• Manages the relationship with both the business and IT, working hand-in-hand to drive toward key outcomes.

Working style and attributes:

• Strategic thinker who can operationalize strategy into deliverable plans and measurable outcomes.
• Comfortable with ambiguity, decisive and pragmatic.
• Collaborative leader who earns trust quickly and drives alignment across technical and business partners.
• Bias for results: metrics-driven, detail oriented, and relentless about removing blockers.