Product Owner II

Join an innovative, forward-thinking team that’s passionate about harnessing people, process, and technology to fuel the next wave of growth and transformation for the Global Risk Solution (GRS) business. As a Product Owner II, you operate as a strategic problem solver and trusted partner who delivers measurable business outcomes. Building on a foundation of strong backlog management and analytics, you will take ownership of complex products and initiatives often spanning multiple teams, systems, or business domains. You confidently navigate ambiguity, synthesizing input from business stakeholders, technical partners, and customer feedback to shape clear product direction. Rather than simply refining requirements, you uncover root problems and high value opportunities, make thoughtful tradeoffs across competing priorities, and ensure each increment of work contributes meaningfully to outcomes such as increased operational efficiency, improved customer experience, or stronger risk insights.

The Product Owner II represents the voice of the customer and the organization on the Agile team, defining and prioritizing features and stories to deliver business value. They deeply understand customer problems, ensure work is clearly defined and prioritized, and keep the squad focused on the highest-value work. The role requires continuous collaboration and communication with stakeholders and partners in Data Science, Technology, and business to align priorities and understand the supported technologies and systems. At this level, you also contribute more actively to product strategy shaping roadmaps, proposing innovative solutions (including use of AI and advanced analytics), and applying business and technical acumen to guide product evolution. Success as a Product Owner II is demonstrated through your ability to consistently deliver tangible business impact, elevate execution quality across teams, and operate with the autonomy and foresight that prepares you for senior level product leadership.

Business Knowledge:

• Prior Underwriting (or other operations) experience and knowledge related to middle market and large commercial insurance, reinsurance and/ or Surety is highly desired
• Understanding of underwriting risk drivers and how data, machine learning, and AI can augment risk assessment, pricing, and exposure management
• Familiarity with model governance, regulatory considerations for automated decisioning, and the need for explainability of AI-enabled outputs

Agile Team/Squad Responsibilities:

• Manages product(s) with a moderate degree of strategy, scope, and complexity; balances tactical and strategic decisions for the product, collaborating with peer product owners, managers, portfolio product owners, and other technical leaders, as necessary
• Owns and maintains the product backlog, and is accountable for its contents and prioritization; accountable for clear, actionable epics and user stories
• Negotiates with internal and external squads/teams to set aligned priorities among squads/teams both within and outside the portfolio
• Drives alignment with stakeholders to understand the impact that their products' regulatory, compliance, and other industry constraints will have on other products in the portfolio
• Participates in squad/team demos, retrospectives, and all other ceremonies
• In partnership with User Experience, understands customer needs through exposure to research / discovery (quantitative & qualitative) and testing, & uses this to optimize experiences
• Attend (and occasionally lead) sessions with users, customers, SMEs, to gain thorough understanding the product, immediate opportunities, and long-term direction
• Monitors and maintains the product health, proactively monitors impact of their product on others in the ecosystem; likewise, analyzes and reports on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product
• Champions AI-driven pilots and production initiatives: partners closely with Data Science and Tech to define AI use cases (e.g., risk scoring, triage, anomaly detection), prioritize experiments, and translate model outputs into actionable underwriting workflows

Additional Responsibilities Highly Desired:

• Shape and communicate the product vision, ensuring alignment with strategic priorities across teams and executive leadership
• Articulate and quantify product value and measurable outcomes from digital investments
• Partner with executive stakeholders to rationalize the priority and sequencing of feature requests and translate recommendations into strategic actions that support GRS priorities with minimal coaching
• Collaborate with the agile working group to clarify business needs, remove roadblocks, and align on product strategy

If you are passionate about solving business problems and motivated to work with business and technology teams in pursuit of key GRS objectives, apply to join the Business Agility organization!