Job Locations US-NH-Portsmouth | US-MA-Boston | US-TX-Plano

ID

2026-74403

Position Type

Full-Time

Job Grade

17

Department

0055-02111 GRS Distribution & Underwriting

Market

Corporate Center

Minimum Salary

USD $106,000.00/Yr.

Maximum Salary

USD $197,000.00/Yr.

Typical Starting Salary

$125,300 - $176,800

Recruiter

Charu Chawan

We deliver our customers peace of mind every day by helping them protect what they value most. Our passion for placing the customer at the center of everything we do is driving a transformational shift at Liberty Mutual. Operating as a tech startup within a Fortune 100 company, we are leading a digital disruption that will redefine how people experience insurance.

At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.

This role has a hybrid work schedule (2 days onsite) and we are considering candidates based in Portsmouth, NH, Boston, MA, Plano, TX.

Hiring Manager - Kevin Sheedy

Job Introduction:

The GRS Distribution and Underwriting team is looking to add a Scrum Master II candidate to their team. In the area of Risk Assessment & Coverage, where we support Surety Underwriting users, our teams are modernizing systems for the Surety Underwriting Workbench. Through piece-by-piece solution engineering and data migration, our software engineers are progressing the Underwriting engine to current technology ecosystem. The scrum master will be central to this endeavor.

This candidate will be a member of an Agile team and is responsible for enabling the team to be more effective applying the relevant Lean-Agile approach (Scrum, Kanban, XP, etc.) and cultivates an environment that supports Agility. Understands how to evolve/improve/expand team practices to fit the specific needs of the teams and organization. Coaches, mentors and teaches team members, managers and key stakeholders; proactively seeks to eliminate or minimize impact of barriers, and addresses challenges to team delivery. Able to identify and effectively apply which stance (coach, mentor, teach) would benefit the team the most depending upon the situation/circumstances present. Works closely with Product Owners and other SM`s to support release planning, backlog and team health, and cross-team communication. Fosters team decision-making, transparency and independence, encourages cross-training and team support.

About the job:

• Uses a pragmatic approach to guide the team by seeking to understand what they want to achieve and helping them become more effective in an Agile context.
• Comfortable experimenting with a variety of approaches based on need & fit. Promotes the use of/experimentation with quality/engineering practices (BDD, TDD, Pairing, CI/CD, etc.).
• Effective facilitation skills at the team level; Remains neutral, applies conflict management & establishes trust. Is comfortable having difficult conversations and actively coaches others on improving facilitation skills.
• Possesses advanced understanding of Lean-Agile metrics (health, value, flow and quality) to help teams continually improve.
• Assesses the Agile/Scrum maturity of the team & coaches the team to higher levels of maturity.
• Coaches team & managers on the Agile mindset/behavior. Deep understanding of the mechanics of the Agile framework or method and the ability to teach the specific roles, work products, and activities to team members and stakeholders.
• Increases team knowledge of Agile/Lean topics helping them understand “why” practices work not just “how”.
• Observes & provides consistent, impactful feedback for team Agile development.
• Understands the impact and supports the vision for change within their organization.
• Develops a network of change agents to promote change and manage resistance to change.
• Mentors, less experienced Scrum Masters and other Lean-Agile leaders.
• Actively seeks coaching & mentoring from more experienced SMs & coaches on Lean-Agile techniques and mindset and guides them on their personal change and growth journey.
• Takes an active role in the transition to & implementation of a scaling framework, with guidance from more experienced SMs and Agile Coaches.
• Stays current with Agility industry trends & explores other perspectives by reading & contributing to blogs, consuming external media, & actively participating in internal/external Scrum/Agile events.
• Acts as a catalyst to the SM community & in the organization by sharing ideas
• Takes an active focus on removing blockers and managing RAID (Risk, Assumption, Issue, Decision, Dependency) with team and across associated functions.

• Bachelor`s degree in a relevant field (business, computer science, humanities, etc.
• Minimum 5+ years of Scrum Master experience
• Scrum certification preferred.
• Knowledge/training equivalent to advanced/2nd level certifications from a reputable Lean-Agile organization a plus but not required (PSM II, ICAgile Professional – Agile Team Facilitation (ICP-ATF), ICAgile Professional – Agile Coaching (ICP-ACC)).
• Experience being on multiple Agile teams in a variety of different contexts.
• Experience working in a scaled agile framework preferred.
• Thorough knowledge of business functions and extensive understanding of business operations, strategies and objectives.
• Track record of continued and recent education in Lean-Agile including training, conferences, user groups, cohorts, self-study, etc.

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