hero

Mass Fintech Careers

Discover the opportunities across the Mass Fintech Community

Senior Technical Claims Specialist, Commercial Excess Coverage

Liberty Mutual

Liberty Mutual

IT
Boston, MA, USA
Posted on Mar 6, 2026

Senior Technical Claims Specialist, Commercial Excess Coverage

Job Locations US-MA-Boston | US-Remote | US-GA-Suwanee | US-TX-Plano | US-IL-Hoffman Estates
ID
2026-73908
Position Type
Full-Time
Job Grade
15
Department
099H-06547 Excess Coverage and Specialized Claims
Market
Global Risk Solutions
Referral Bonus Amount
1500.00
Minimum Salary
USD $83,000.00/Yr.
Maximum Salary
USD $176,000.00/Yr.
Typical Starting Salary
120,000 to 135,000
Recruiter
Tamora Guinn
Internal Application Deadline
February 27, 2026

Description

Liberty Mutual has an immediate opening for a Senior Technical Claims Specialist , and seek an experienced claims professional with Commercial Casualty Excess expertise. In this role, under moderate direction, you will handle a book of high exposure and coverge issues pertaining to Commercial Casualty Excess/Umbrella claims, throughout the entire claims life cycle. Excess claim types include, but are not limited to, premises liability, auto, products, mass torts, across the United States for both Coverage A and Coverage B claims on admitted and non-admitted paper. Complex Excess claims experience needed to evaluate claims with significant financial exposure. Please apply if you hav advanced experienced with Commercial Excess claims $1 million or more!

Additionally, you will be responsible for conducting investigations, recommending adequate reserves, monitoring, documenting, assessing any risk transfer potential, and settling/closing claims in an expeditious and economical manner within prescribed authority limits for the line of business.

*This position may have in-office requirements and other travel needs depending on candidate location. You will be required to go into an office twice a month if you reside within 50-miles of one of the following offices: Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Chandler, AZ; or Westborough, MA. This policy is subject to change.

Responsibilities:

  • As the claim’s owner, determines coverage, investigates the claims, determines liability, sets and adjusts reserves, evaluates the claim, negotiates a settlement, authorizes and pays the claim; may deny claims.
  • Reviews lawsuit documentation and supporting documents, claims file, investigation, etc. Establish actions to be taken to resolve lawsuit.
  • Includes determining loss coverage, amounts owed, discovery plans, setting reserves and negotiations.
  • Establishes appropriate working team (Home Office Legal, Defense Counsel and Home Office Claims) based on allegations established in suit.
  • Responsible for managing the practices and billing activities of outside counsel.
  • Accountable for security of financial processing of claims, as well as security information contained in claims files.
  • Trains and mentors staff as appropriate; manages relationships and acts as liaison with various business partners (e.g., Underwriting, Reinsurance, Etc.).
  • Keeps abreast of existing and proposed legislation, court decisions and trends and experience pertaining to specialty coverage issues.
  • May analyze the impact upon claims policies and procedures and advises Claims.
  • Management so appropriate action can be taken where required.
  • Participates in special projects.

Qualifications

  • Bachelor’s degree and 5 to 7 years claims adjusting experience.
  • Advanced knowledge of Commercial Casualty claims investigation, coverage evaluation, reserving & expense management, resolution strategy, negotiation, litigation management, claims evaluation as well as the insurance legal and regulatory environment.
  • Intermediate to advanced level of skill in the area of customer focus, problem solving, communications, gaining support, teamwork, and adaptability and demonstrated ability to work independently, achieve results and execute thoroughly
  • Expert level experience with Commercial Casualty and/or Commercial Specialty Claims that exceed $1 million or more at the Primary and Excess level required.

Employees may apply for a new role after completing 12 months of employment in their current position.

Travel

10%

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.

System Troubleshooting

Software Powered by iCIMS
www.icims.com