Job Locations US-MA-Boston | US-NH-Portsmouth | US-IN-Indianapolis | US-OH-Columbus | US-TX-Plano

ID

2026-75269

Position Type

Full-Time

Job Grade

17

Department

0055-04463 USRM-ServTech

Market

Corporate Center

Referral Bonus Amount

3,000

Minimum Salary

USD $106,000.00/Yr.

Maximum Salary

USD $197,000.00/Yr.

Typical Starting Salary

145k-155k

Recruiter

Julia Stewart

The USRM Servicing Technology group is seeking to hire a Senior Software Engineer for a team in our Automation portfolio. In this role you will work within an Agile delivery team to provide automated solutions using AWS, GitHub Copilot and AI.

Hiring Manager: Rose Dube, Manager Engineering, USRM SERV Tech

**Qualified remote and Seattle based employees are encouraged to apply**

In this role, you would

• Explore AI and machine learning experimentation by prototyping innovative AI-driven solutions to enhance business processes and solve complex challenges
• Develop solutions that meet customer needs and align with technology guardrails and strategy
• Develop effective, defect free source code meeting business requirements and Liberty standards
• Troubleshoot infrastructure and software problems, take appropriate corrective action and/or interact with IT staff or vendors in performing complex testing, support and troubleshooting functions
• Interact with other teams, your Product Owner and Stakeholders to understand and define user stories at a deep technical level
• Plan work out appropriately, proactively escalate issues that may impact scope, schedule, and budget
• Participate in Agile ceremonies (refinement, planning, demos, retros, etc.)
• Mentor new and junior developers
• Identify and recommend appropriate continuous improvement opportunities
• Participate in remediation efforts during incident management events and/or provides consultative recommendations on viable resolutions
• Monitor system performance, capacity and cost and report changes

Preferred skills:

• Experience with AI services and coding assistants, e.g., AWS Bedrock and GitHub Copilot
• Strong experience with AWS services
• Strong experience with API development using NodeJS and TypeScript/JavaScript
• Strong experience with CI/CD pipelines and continuous testing
• Strong experience with application observability tools, e.g., Datadog
• AWS or comparable certifications a plus

• A minimum of five years of software engineering experience
• A background in business operations and strategies, with a focus on business IT
• A history of translating client requirements into technical designs
• Agile engineering capabilities and a design-thinking mindset
• Collaboration, adaptability, flexibility and the ability to manage time and prioritize work with a globally distributed development team
• Strong oral and written communication skills - and a knack for explaining your decision-making process to non-engineers
• A thorough grasp of IT concepts, business operations, design and development tools, system architecture and technical standards, shared software concepts and layered solutions and designs
• Proficiency in software engineering languages and tools, including RESTful services, spanning horizontal and vertical packages
• An understanding of how modifications affect different parts of a system and an ability to explain your decision-making process to non-engineers
• A bachelor’s or master’s degree in a technical or business discipline, or equivalent experience

Employees may apply for a new role after completing 12 months of employment in their current position.

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