Associate Account Analyst
Liberty Mutual
IT
Boston, MA, USA
USD 46k-84k / year
Posted on Apr 2, 2026
Associate Account Analyst
Job Locations US-PA-Plymouth Meeting | US-MA-Boston | US-NY-New York
- ID
- 2026-75270
- Position Type
- Full-Time
- Job Grade
- 9
- Department
- 0011-06713 NI Casualty UW Support East
- Market
- Global Risk Solutions
- Referral Bonus Amount
- 0
- Minimum Salary
- USD $46,000.00/Yr.
- Maximum Salary
- USD $84,000.00/Yr.
- Typical Starting Salary
- $52,000 to $69,500
- Recruiter
- Mary Rose Pena
Description
This is an entry level position within the Account Analyst job family, with a goal of acquiring a basic understanding of risk evaluation on new and renewal business.
This is a hybrid position those within 50 miles of our office in Plymouth Meeting PA and Boston MA, must report to the office twice a week. Please note that this policy is subject to change.
- Gathers, organizes and enters information into pricing models; and performs the initial analysis of exposure, loss and coverage for the underwriter.
- Supports the underwriter and agent/broker with highly responsive service by managing the workflow from clearance through policy issuance and file documentation.
- Coordinates service requests in a timely manner.
- Deconstructs submissions by identifying, gathering and entering information into systems, pricing tools and models; flagging referral triggers, and initiating/managing requests to internal service providers (e.g., rating).
- Gathers, analyzes and ensures the accuracy of pricing and proposal information (rating and pricing tool output, proposal language, coverage forms and endorsements, financial and legal agreements and offer/ disclosure /election forms) used by the underwriter to complete the coverage review, hazard analysis, pricing strategy and proposal.
- Provides customer service to brokers and agents to facilitate the processing of business; answers questions, resolves problems on topics such as policy transactions, billing, and service needs.
- Executes post-sale account management workflow, including initiation of billing, policy issuance, acquisition of account agreements and file documentation.
- Initiates pre-renewal communications via conditional/non-renewal notice draft when necessary.
- Supports the underwriter with mid-term account reviews / stewardship, ongoing service, service planning and endorsements.
Qualifications
- Capabilities include critical thinking/problem solving, decision making, customer focus, detail orientation, written/verbal communications, organization, adaptability, courtesy, dependability and ability to learn/apply new information quickly and accurately.
- Knowledge, skills and capabilities typically acquired through 2 or more years of related work experience.
- Associates or bachelor’s degree preferred.
Employees may apply for a new role after completing 12 months of employment in their current position.
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