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Associate Account Analyst

Liberty Mutual

Liberty Mutual

IT
Boston, MA, USA
USD 46k-84k / year
Posted on Apr 2, 2026

Associate Account Analyst

Job Locations US-PA-Plymouth Meeting | US-MA-Boston | US-NY-New York
ID
2026-75270
Position Type
Full-Time
Job Grade
9
Department
0011-06713 NI Casualty UW Support East
Market
Global Risk Solutions
Referral Bonus Amount
0
Minimum Salary
USD $46,000.00/Yr.
Maximum Salary
USD $84,000.00/Yr.
Typical Starting Salary
$52,000 to $69,500
Recruiter
Mary Rose Pena

Description

This is an entry level position within the Account Analyst job family, with a goal of acquiring a basic understanding of risk evaluation on new and renewal business.

This is a hybrid position those within 50 miles of our office in Plymouth Meeting PA and Boston MA, must report to the office twice a week. Please note that this policy is subject to change.

  • Gathers, organizes and enters information into pricing models; and performs the initial analysis of exposure, loss and coverage for the underwriter.
  • Supports the underwriter and agent/broker with highly responsive service by managing the workflow from clearance through policy issuance and file documentation.
  • Coordinates service requests in a timely manner.
  • Deconstructs submissions by identifying, gathering and entering information into systems, pricing tools and models; flagging referral triggers, and initiating/managing requests to internal service providers (e.g., rating).
  • Gathers, analyzes and ensures the accuracy of pricing and proposal information (rating and pricing tool output, proposal language, coverage forms and endorsements, financial and legal agreements and offer/ disclosure /election forms) used by the underwriter to complete the coverage review, hazard analysis, pricing strategy and proposal.
  • Provides customer service to brokers and agents to facilitate the processing of business; answers questions, resolves problems on topics such as policy transactions, billing, and service needs.
  • Executes post-sale account management workflow, including initiation of billing, policy issuance, acquisition of account agreements and file documentation.
  • Initiates pre-renewal communications via conditional/non-renewal notice draft when necessary.
  • Supports the underwriter with mid-term account reviews / stewardship, ongoing service, service planning and endorsements.

Qualifications

  • Capabilities include critical thinking/problem solving, decision making, customer focus, detail orientation, written/verbal communications, organization, adaptability, courtesy, dependability and ability to learn/apply new information quickly and accurately.
  • Knowledge, skills and capabilities typically acquired through 2 or more years of related work experience.
  • Associates or bachelor’s degree preferred.

Employees may apply for a new role after completing 12 months of employment in their current position.

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