Director I, Product Research ( Property & Specialty)

We are seeking a highly motivated, experienced insurance professional to join the Property & Specialty Product Frontier team in the role as a Director I, Product Research. This role will manage a dedicated team of analysts supporting requirements development for Frontier and the Unified Insurance Platform (UIP) for P&S.

In this role, you will be responsible for establishing a predictable operating model to deliver requirements on time and coaching the team to produce requirements that are clear, consistent, and usable for elaboration and downstream delivery. The ideal candidate brings strong execution discipline plus deep familiarity with how insurance product requirements should be defined across the policy lifecycle—especially when multiple domains (e.g., underwriting, pricing, forms, and third-party data) must align.

This role will oversee requirements development across multiple workstreams (e.g. underwriting, third-party data, product definition). This leader will coordinate across Home, Condo, and Umbrella as timelines overlap and will be empowered to evolve how work is structured and allocated across the analyst team as needs change.

Key responsibilities of the role include:

• Establish and run a requirements delivery model that creates clarity on “what good looks like,” how work flows, and how requirements become elaboration-ready
• Manage and coach a team of analysts, ensuring they have clear work plans, strong templates, and the domain guidance needed to draft high-quality requirements
• Develop and maintain timelines for discrete pieces of requirements work and ensure Jama requirements are drafted on-time, with consistent structure and traceability across workstreams
• Ensure high-level requirements are gathered, translated into drafts, and reviewed efficiently—driving clarity on open questions, owners, and decision needs
• Provide hands-on coaching and review support to ensure requirements are:
• logically consistent across journeys and transaction types (NB, servicing, renewal, rewrite, etc.)
• aligned across domains (e.g., underwriting rules, pricing variables, forms triggers, third-party data ordering/usage)
• written in a way that supports elaboration into engineer-ready requirements
• Make day-to-day decisions to keep the team moving and ensure analysts are not stalled
• Identify and mitigate risks including decision churn, unclear ownership, conflicting domain guidance, missing artifacts, and capacity constraints—adjusting team allocation and sequencing as needed
• Partner with Frontier, Product, Experience, and IT leaders to ensure requirements outputs align to stated priorities

The ideal candidate will have:

• Experience developing and reviewing insurance requirements (Personal Lines property and/or specialty preferred)
• Strong delivery leadership skills: building operating models, managing timelines, and ensuring consistent throughput and quality across multiple parallel workstreams
• Ability to quickly synthesize input from multiple SMEs, identify gaps/conflicts, and drive crisp requirements outputs with minimal rework
• Excellent communication skills and strong judgment on decision-making and escalation
• Ability to operate effectively in a dynamic environment where priorities and resourcing allocations may shift across Homeowners, Condo, and Umbrella over time