GRS Business Operations Director
Liberty Mutual
Operations
Boston, MA, USA
Posted on Apr 14, 2026
GRS Business Operations Director
Job Locations US-MA-Boston | US-IL-Chicago | US-NY-New York | US-TX-Plano
- ID
- 2026-75505
- Position Type
- Full-Time
- Job Grade
- 19
- Department
- 043D-12876 NA UW Ops - Major Accounts
- Market
- Global Risk Solutions
- Minimum Salary
- USD $137,000.00/Yr.
- Maximum Salary
- USD $257,000.00/Yr.
- Travel
- 10%
- Recruiter
- Kelli Huber
- Referral Bonus Eligible?
- No
Description
Summary:
Liberty Mutual’s GRS Major Accounts Strategy & Ops seeks a strategic, results-oriented Business Operations Director to partner with senior leaders across Product, Distribution and Underwriting. You’ll translate complex problems into clear plans, lead cross-functional initiatives (strategic planning, competitive intel, and operational execution).
Key responsibilities:
- Lead functional strategy: go-to-market, organizational alignment, and strategy development
- Design and run cross-functional projects from discovery to implementation.
- Perform business analysis and scenario modeling to inform decisions.
- May source and evaluate M&A/partnership opportunities; coordinate due diligence and integration planning.
- Serve as a trusted thought partner to executives and develop junior analysts.
Qualifications
- Advanced level of knowledge of financial analysis, marketing, technology, strategic planning, management
- Strong written and oral communication skills to aid in interactions with senior management, other departments, and industry
- Capabilities required include resiliency, adaptability, self-confidence, organized, achievement-orientated, collaborative, and openness to new experiences
- Knowledge, skills are other capabilities are typically acquired through an MBA or equivalent and at least 10 years experience, some which should be in a top-tier strategy consulting role
Travel
10%
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