GRS Business Operations Director

Liberty Mutual

Liberty Mutual

Operations

Boston, MA, USA

Posted on Apr 14, 2026

GRS Business Operations Director

Job Locations US-MA-Boston | US-IL-Chicago | US-NY-New York | US-TX-Plano
ID
2026-75505
Position Type
Full-Time
Job Grade
19
Department
043D-12876 NA UW Ops - Major Accounts
Market
Global Risk Solutions
Minimum Salary
USD $137,000.00/Yr.
Maximum Salary
USD $257,000.00/Yr.
Travel
10%
Recruiter
Kelli Huber
Referral Bonus Eligible?
No

Description

Summary:

Liberty Mutual’s GRS Major Accounts Strategy & Ops seeks a strategic, results-oriented Business Operations Director to partner with senior leaders across Product, Distribution and Underwriting. You’ll translate complex problems into clear plans, lead cross-functional initiatives (strategic planning, competitive intel, and operational execution).

Key responsibilities:

  • Lead functional strategy: go-to-market, organizational alignment, and strategy development
  • Design and run cross-functional projects from discovery to implementation.
  • Perform business analysis and scenario modeling to inform decisions.
  • May source and evaluate M&A/partnership opportunities; coordinate due diligence and integration planning.
  • Serve as a trusted thought partner to executives and develop junior analysts.

Qualifications

  • Advanced level of knowledge of financial analysis, marketing, technology, strategic planning, management
  • Strong written and oral communication skills to aid in interactions with senior management, other departments, and industry
  • Capabilities required include resiliency, adaptability, self-confidence, organized, achievement-orientated, collaborative, and openness to new experiences
  • Knowledge, skills are other capabilities are typically acquired through an MBA or equivalent and at least 10 years experience, some which should be in a top-tier strategy consulting role

Travel

10%

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