Director, Talent Practices

Liberty Mutual

Liberty Mutual

People & HR

Boston, MA, USA

Posted on Apr 14, 2026

Director, Talent Practices

Job Locations US-Remote | US-MA-Boston | US-NH-Portsmouth
ID
2026-75369
Position Type
Full-Time
Job Grade
20
Department
0001-05746 Talent Policy and Practices
Market
Corporate Center
Minimum Salary
USD $156,000.00/Yr.
Maximum Salary
USD $281,000.00/Yr.
Typical Starting Salary
$187,000 - $218,000
Travel
10%
Recruiter
Susan Hebert
Internal Application Deadline
April 21, 2026
Referral Bonus Eligible?
No

Description

Candidates who live within 50 miles of Boston, MA; Portsmouth, NH; Seattle, WA; Indianapolis, IN; Columbus, OH; or Plano, TX will follow a hybrid schedule, coming into the office two days per week. Otherwise, this role is remote.

Summary

The Director, Talent Practices is a leadership role responsible for building, developing, and leading a team that manages complex talent movement, organizational change, and employment risk across the enterprise. This role is ideal for a strong people leader who thrives in ambiguity and is motivated by elevating both team capability and organizational impact.

In this role, you will provide clear leadership and direction to a team that is still evolving - creating cohesion, developing talent, and establishing strong operating norms while ensuring high‑quality outcomes. You will model sound judgment and critical thinking in high‑stakes situations, guiding the team through complex decisions that balance employee experience, risk mitigation, and business needs.

Success in this role requires deep collaboration and influence across multiple departments and functions. You will build trusted partnerships, align diverse stakeholders, and position Talent Practices as a strategic, solutions‑oriented advisor.

You will also play a key role in enhancing how the team operates—challenging legacy ways of working, reducing manual processes, and thoughtfully exploring automation and emerging technologies, including GenAI, to improve effectiveness and scalability.

This is an opportunity to lead, shape, and mature a critical function—developing people, modernizing practices, and driving meaningful enterprise impact.

Responsibilities

  • Provides strategic direction, technical expertise, and consulting on talent movement and organizational change, providing direction and/or alternative approaches that mitigate risk while meeting business needs.
  • Builds and develops skill of team to accurately identify, interpret, evaluate, and resolve financial and/or business exposure of complex organizational change plans and/or talent matters using strong analytical and consulting skills while making swift and sound decisions to influence outcomes.
  • Leads challenging conversations and manages stakeholder expectations, providing clear and decisive guidance, strategy, and counsel in alignment with a risk-aware posture.
  • Directs talent, legal, compliance professionals and/or external vendors to synchronize delivery of critical messaging and execute outcomes thoughtfully.
  • Analyzes and controls program expense to demonstrate company commitments/values to employees and ensure spending is in the best interest of the organization.
  • Represents the company on complicated employment matters which may include: executive talent movement, supporting investigation, separation, attorney demands and mediations.
  • Identifies and leverages opportunities to harmonize global talent and employment risk exposure practices to provide a consistent employee experience.

Hiring Manager: Tichia Fleming

Qualifications

  • Bachelor`s degree required
  • Advanced degree preferred plus 8-10 years of sound employee/talent relations, advisory and/or employment legal experience, including experience leading team(s)
  • Requires strong strategic and systemic thinking to quickly evaluate talent plans/actions, individual and collective employee impacts of proposed actions, and excellent consultative, coaching and conflict resolution skills to manage multiple stakeholder relationships
  • Proven track record and highly respected for balancing the interests of the enterprise, using data, analysis, experience, judgment, and a risk-aware mindset
  • Strong technical understanding of employment laws, regulations, and practices
  • Robust knowledge of market trends and employee/talent relations concepts, programming, practices, benefits, and solutions
  • Extensive HR business partner/generalist /practice area experience across multiple talent areas including organizational design and effectiveness, diversity and inclusion, talent acquisition, and leadership coaching and development preferred
  • Robust, progressively more responsible Employee Relations experience in advisory and/or hands-on investigation of employees at all levels preferred
  • Deep knowledge of employee relations, leadership effectiveness, culture and strategic workforce planning in a global, diverse, matrixed environment preferred

Travel

10%

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