Job Locations US-GA-Suwanee | US-MA-Boston | US-TX-Plano | US-IL-Hoffman Estates

ID

2026-75502

Position Type

Full-Time

Job Grade

11

Department

0505-13682 Comcast Core

Market

Global Risk Solutions

Referral Bonus Amount

1200

Minimum Salary

USD $57,000.00/Yr.

Maximum Salary

USD $101,000.00/Yr.

Typical Starting Salary

$64,000 - $84,500

Travel

10%

Recruiter

Wilmar Gabon

Referral Bonus Eligible?

Yes

At Liberty, you'll thrive in a hybrid setting that fosters in-person collaboration, innovation and growth. This approach optimizes both remote and in-person interactions, enabling you to connect and ideate with your team and deepen valuable relationships across the company, while still enjoying the flexibility of remote work for focused tasks and projects.

The Claims Specialist works within a Claims Team, using the latest technology to manage an assigned caseload of routine to moderately complex claims from the investigation of the claim through resolution. This includes making decisions about liability/compensability, evaluating losses, and negotiating settlements. The role interacts with claimants, policyholders, appraisers, attorneys, and other third parties throughout the claim’s management process. The position offers training developed with an emphasis on enhancing skills needed to help provide exceptional service to our customers.

Should you reside within 50 miles of a Liberty Mutual Office in Suwanee, GA; Plano, TX; Hoffman Estates, IL; or Boston, MA, you will be required to go into the office twice a month.

Responsibilities:

• Manages an inventory of claims to evaluate compensability/liability.
• Establishes action plan based on case facts, best practices, protocols, regulatory issues and available resources.
• Plans and conducts investigations of claims to confirm coverage and to determine liability, compensability and damages.
• Assesses policy coverage for submitted claims and notifies the insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special Investigations Unit as appropriate.
• Assesses actual damages associated with claims and conducts negotiations, within assigned authority limits, to settle claims.
• Performs other duties as assigned.

• Proven interpersonal, analytical and negotiation abilities required.
• Ability to provide information in a clear, concise manner, ability to build effective relationships.
• Bachelor`s degree or equivalent in addition to 1-year claims handling experience. Knowledge of legal liability, insurance coverage and medical terminology preferred.
• Licensing may be required in some states.

10%

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