Senior Technical Claims Specialist, Energy Complex

Liberty Mutual has an immediate opening for an experienced claims professional to join our Complex Energy Team as a Senior Technical Claims Specialist! The Senior Technical Claims Specialist manages commercial third-party bodily injury and property damage claims for energy accounts across all 50 states, and includes litigated and high-dollar exposures!

Why this role is compelling

• Take ownership of technically complex, high-exposure Energy claims from first notice through resolution. You’ll be the trusted subject matter expert on matters that demand advanced coverage analysis, strategy, and litigation management.
• Influence outcomes on high‑profile matters (operators, contractors, utilities, midstream/downstream, power generation, pipelines, offshore/onshore exposures) and work cross-functionally with underwriting, reinsurance, in-house counsel, and outside defense teams.
• Use your deep technical knowledge — energy operations, catastrophic loss dynamics, multi-party liability, third‑party property damage, bodily injury, and coverage nuances — to shape claims strategy, control cost, and protect our insureds and the company.

Key responsibilities

• Lead full lifecycle handling of complex Commercial Energy claims: conduct coverage analysis, supervise investigation, determine liability, set and adjust reserves, and negotiate or litigate settlements.
• Act as the claim owner with authority to authorize payments, approve reserving strategy, and recommend or execute claim denials when warranted.
• Review and drive response to complaint, suit documentation, discovery, expert reports, and technical files; develop litigation plans and settlement strategies.
• Assemble and manage the appropriate internal and external teams (Home Office Legal, Defense Counsel, technical experts, Home Office Claims, underwriting, reinsurance) based on loss dynamics and allegation exposure.
• Oversee selection, engagement and oversight of outside Counsel and technical experts, Home Office Claims, underwriting, reinsurance) based on loss dynamics and allegation exposure.
• Serve as subject matter expert for complex coverage and energy-specific issues; advise claims leadership on policy wording implications, emerging legal trends, and potential changes to claims practices or training needs.
• Mentor less experienced claims examiners; provide guidance on technical investigations, negotiation, strategy and litigation handling.
• Maintain confidentiality and integrity of financial and claims file information; comply with company policies, regulatory requirements and security standards.
• Participate in special projects (e.g., claims process improvement, litigation strategy initiatives, cross-functional task forces).

You will be required to go into the office twice a month if you reside within 50 miles of one of the following offices: Boston, MA; Hoffman Estates, IL; Indianapolis, IN; Lake Oswego, OR; Las Vegas, NV; Plano, TX; Suwanee, GA; Chandler, AZ; or Weatogue, CT. Please note this policy is subject to change.