Product Owner III

Product Owner – Agency Distribution Solutions (ADS)

This role sits within Agency Distribution Solutions (ADS) and directly supports Comparion Insurance Agency and Choice Partnerships, enabling the delivery of innovative, scalable distribution capabilities that enhance agent and customer experiences.

The Product Owner must have at least 5 years of experience delivering distribution solutions on the Salesforce platform, with a strong understanding of how technology drives agent productivity, customer engagement, and business growth.

As a core member of an Agile squad, the Product Owner serves as the voice of both the customer and the organization, ensuring the delivery of meaningful business value. This role partners closely with stakeholders across business and technology—including executive leadership—to define, prioritize, and deliver features and user stories aligned to enterprise strategy and customer needs.

The Product Owner develops a deep understanding of customer problems, ensuring they are clearly defined, sequenced, and prioritized so the squad remains focused on the highest-value outcomes. They are continuously engaged with stakeholders to maintain alignment on priorities and outcomes, while also collaborating with teams, architects, and technology partners to understand dependencies and optimize delivery across the ecosystem.

Key Responsibilities

• Product Vision & Strategy
• Accountable for defining and aligning product vision with ADS, Comparion, and Choice strategic priorities in partnership with stakeholders
• Contributes to broader portfolio vision and translates strategy into clear direction for the squad and leadership
• Value Delivery & Outcomes
• Partners with the squad to define, track, and achieve product-level KPIs tied to business value
• Leads products with significant complexity, scope, and strategic importance within the distribution ecosystem
• Backlog Ownership & Prioritization
• Owns and maintains the product backlog, ensuring clear, actionable, and well-defined user stories
• Prioritizes work based on customer impact, business value, and organizational goals
• Planning & Execution
• Sets priorities and actively participates in quarterly squad and portfolio planning
• Aligns stakeholders on delivery expectations for capabilities, features, and functionality
• Agile Leadership & Collaboration
• Participates in all Agile ceremonies (demos, retrospectives, planning, etc.)
• Works daily with Agile teams to clarify requirements, remove roadblocks, and reinforce alignment to strategy
• Stakeholder Alignment & Communication
• Serves as the primary liaison between business, technology, and leadership
• Drives alignment on priorities, resolves dependencies, and communicates how the team delivers value
• Cross-Organizational Collaboration
• Partners with squads, architects, and technology teams to understand systems, dependencies, and integration points
• Negotiates priorities across teams and portfolios to ensure optimal outcomes
• Product Health & Performance
• Monitors product health and defines metrics to assess performance and impact
• Proactively evaluates downstream impacts across the broader ecosystem
• Strategic & Regulatory Considerations
• Assesses feasibility, cost of delay, and trade-offs for product decisions
• Ensures alignment with regulatory, compliance, and industry requirements across the portfolio