Senior Corporate Counsel, USRM Compliance Officer

Role Summary:

The Senior Corporate Counsel, USRM Compliance Officer provides strategic oversight and operational leadership for the US Retail Markets (USRM) compliance program. Serving as the primary compliance partner to USRM leadership, this role ensures a coordinated and aligned compliance posture across USRM by overseeing compliance advisory support—delivering an enterprise view of compliance aligned with enterprise standards and policy.

The Senior Corporate Counsel, USRM Compliance Officer, leads the USRM compliance team, driving a two-way, enterprise-aligned view of compliance across USRM and the global compliance function. This role influences senior leaders to drive consensus and alignment on compliance priorities, leads negotiations with state regulators on pending engagements and shapes regulatory policy by engaging and influencing regulators and industry groups on emerging issues —while continuously monitoring the evolving U.S. regulatory landscape to deliver actionable intelligence that supports key business strategies.

This role reports to the Chief Compliance Officer and will lead a USRM compliance team. Serving as a trusted advisor to senior leadership, providing risk-informed recommendations on complex regulatory matters ensuring compliance considerations are integrated into USRM’s most critical business decisions.

Principal Responsibilities:

Regulatory Engagement & Oversight

• Serve as Compliance Officer for USRM, overseeing compliance advisory support and ensuring a coordinated, aligned compliance posture.
• Own the regulatory engagement strategy—spanning market conduct examinations, data calls, and complaints—leading negotiations with state insurance departments and serving as the primary point of contact for state regulators.
• Run centralized regulatory engagements, including coordinated exam responses, remediation prioritization, and verified issue closure.
• Engage with state insurance departments, industry associations, and regulatory forums to influence policy development and negotiate practical resolutions on pending engagements.

Stakeholder Influence & Alignment

• Develop and implement compliance programs and initiatives that address current and emerging regulatory risks specific to USRM.
• Collaborate with key stakeholders—including Business Unit leaders, Global Legal & Compliance (GL&C) and Global Compliance & Ethics Senior Leadership, Audit, Finance, and Risk teams—ensuring coordination across the lines of defense.

Proactive Compliance & Risk Intelligence:

• Monitor the evolving U.S. personal lines regulatory landscape, synthesizing emerging risks, enforcement trends, and legislative developments into actionable intelligence for business partners and senior leaders.
• Create an outside-in regulatory feedback loop that preempts compliance issues, informs strategic planning, and drives negotiated resolutions before enforcement actions arise.

Leadership & Team Management

• Lead and oversee the USRM compliance team, driving a two-way, enterprise-aligned view of compliance across USRM and the global compliance function.
• Serve as the primary advisor and compliance partner to the USRM leadership team, providing guidance and recommendations to manage risks effectively while building trusted relationships that enable proactive compliance integration into business strategy and day-to-day operations.
• Influence senior leaders across USRM and GL&C to gain consensus and alignment on compliance priorities, risk posture, and regulatory response strategies, ensuring risk visibility and coordinated decision-making at the leadership level.

Technology & Innovation:

• Drive the adoption of technology solutions, data analytics, and automation tools to enhance the efficiency and effectiveness of the USRM Compliance Program.