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GRS Business Operations Director

Liberty Mutual

Operations

Boston, MA, USA

USD 137k-257k / year

Posted on Jun 9, 2026

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GRS Business Operations Director

Job Locations US-MA-Boston | US-Remote

ID: 2026-76298
Position Type: Full-Time
Job Grade: 19
Department: 043D-12926 UWBA
Market: Global Risk Solutions
Minimum Salary: USD $137,000.00/Yr.
Maximum Salary: USD $257,000.00/Yr.
Travel: 10%
Recruiter: Kathleen Kelly
Referral Bonus Eligible?: No

Description

The GRS North America (NA) Office of Underwriting is looking for a Business Operations Director to translate strategic priorities into actionable plans, lead cross‑functional

projects and governance forums, and serve as a trusted thought partner to the NA Office of Underwriting leadership team.

Responsibilities

· Design and execute cross‑functional strategic initiatives from scope through implementation and ongoing management.

· Perform and communicate business analysis to inform decisions and measure impact.

· Collaborate with Underwriting, Actuarial, Finance, Data, Operations and Claims partners to identify and drive initiatives.

· Partner closely with NA Office of Underwriting executives and ensure high‑quality deliverables and communication.

If the selected candidate lives within 50 miles of a GRS office, then the selected candidate must come into the office two times/week. This policy is subject to change.

Qualifications

Advanced level of knowledge of financial analysis, marketing, technology, strategic planning, management
Strong written and oral communication skills to aid in interactions with senior management, other departments, and industry
Capabilities required include resiliency, adaptability, self-confidence, organized, achievement-orientated, collaborative, and openness to new experiences
Knowledge, skills are other capabilities are typically acquired through an MBA or equivalent and at least 10 years experience, some which should be in a top-tier strategy consulting role

Preferred Qualifications: