Senior Director, Strategy & Alignment, Frontier

About Frontier

Liberty Mutual is undertaking Frontier, a multi-year business and technology transformation to radically simplify Personal Lines and deliver our products on a modern, unified insurance platform. It is one of USRM’s most important investments - simplifying how we go to market, accelerating speed and agility, and unlocking significant value across the business.

About Frontier Integrated Solutions (FIS)

Frontier Integrated Solutions is the central team that connects and orchestrates delivery across Frontier. FIS is the connective tissue across the program - we integrate cross-domain plans into a coherent roadmap, establish the process and governance that keep the program disciplined, create the visibility leaders rely on, surface risks and dependencies early, quarterback our line-of-business programs, and strengthen the domain expertise at the heart of delivery. Our mandate: connect and orchestrate the work across Frontier - and give leaders the clarity to act – so the program delivers on time and at scale.

Role Overview

We are seeking a OneProperty/Specialty Transformation Lead to quarterback the OneProperty and Specialty program within Frontier. As Property & Specialty moves from planning toward execution - with multiple lines of business coming online over time - this role is the program’s quarterback and a key point of contact for the business.

The Transformation Lead orchestrates cross-functional work across OneProperty/Specialty: framing the executive narrative, shaping the program’s cadences and governance, integrating the plan across domains, holding contributors accountable to commitments, and

ensuring the organization is ready for launch. The TL partners as a peer with the OneProperty Product Portfolio Owner (PPO): the TL quarterbacks the program; the PPO owns the solution.

**This position may have in-office requirements dependent upon candidate location.**

What You’ll Do

Program Quarterbacking & Point of Contact

• Serve as the quarterback and key point of contact for the OneProperty/Specialty program.

• Frame and drive executive cadences and materials (e.g., SteerCo), convening the right people and holding each team accountable for their content and commitments.

• Keep leadership current with a clear, honest narrative on status, risks, and needs.

Planning, Sequencing & Dependencies

• Own and integrate the LOBs components of the Executive Program Plan (EPP) - milestones, cross-program dependencies, and risks - pulling inputs from the domains (the domain PPOs).

• Ensure the plan is realistic, sequenced, and accounts for concurrency across multiple P&S lines and for shared resources with other Frontier programs (e.g., Auto).

Governance & Readiness

• Shape the governance the program needs in partnership with the FIS Enablement team.

• Hold the change-management (OCM) connection for the line of business, partnering with Knowledge, Development & Solutions (KDS) and the domain PPOs (especially Service) on change impact and adoption.

Partnership

• Partner as a peer with the OneProperty PPO (solution owner), the domain PPOs (domain depth), the Enablement team (process, governance, reporting), Technology/EMO, and the business.

• Bring the right stakeholders together to resolve sequencing conflicts, dependencies, and trade-offs - convening, not replacing, the people closest to the work.