Product Owner II

This is a grade range posting grade 17/18. Your background and qualifications will be evaluated against the skills and experiences required for the position.

This position requires two in-office days per week for candidates who reside within 50 miles of Columbus, OH; Seattle, WA; Boston, MA; Portsmouth, NH; Indianapolis, IN; or Plano, TX.

The PL Policy Portfolio in USRM is seeking a Product Owner to drive the implementation of policy capabilities in Guidewire Policy Center in support of the Frontier transformation program. Frontier is a multi-year initiative modernizing USRM's core technology and product platforms, enabling faster, more consistent delivery of insurance products and a simplified experience for customers and employees alike.

This role partners with business teams and our integration partner to deliver policy capabilities such as Billing & Payments, Policy Data Retrieval & Events, and renewals.

In this role, you'll define the vision and strategy for your aligned product and bring it to life, identifying priorities, shaping requirements, and rallying the right skills and resources to get it done. You'll drive execution and help shape the solutions that turn strategy into real results.

This is a high-impact, cross-functional role requiring strong strategic thinking, stakeholder influence, and the ability to thrive within a highly visible transformation program.

Key Responsibilities

• Understands how the Policy platform supports USRM PL business products. Defines, builds alignment, and drives execution on enhancements to the platform to support business product evolution.
• Collaborates with stakeholders, leadership, and Technology partners to create product vision and alignment with strategic priorities; communicates product and portfolio vision to squads and cross-functional teams outside the portfolio.
• Owns and maintains a Policy software product backlog, accountable for its contents, prioritization, and acceptance criteria. Ensures clear, actionable user stories.
• Sets priorities and actively participates in squad-level and portfolio program increment planning. Collaborates with peer Product Owners and Policy Portfolio leadership to align cross-portfolio priorities.
• Works daily with the integration partner and business analysts, clarifying business requirements, removing roadblocks, and maintaining alignment around policy strategy.
• Collaborates with technology partners and enterprise architecture to evaluate and evolve policy capabilities in alignment with the organization's platform modernization.
• Applies data-informed decision making by analyzing feasibility, cost of delay, and other dimensions of planned or potential product changes; communicates trade-offs clearly to stakeholders and leadership.
• Sets and manages stakeholder expectations for delivery of new capabilities, features, and functionalities.
• Understands regulatory, compliance, and industry constraints relevant to the policy portfolio and prioritizes accordingly.
• Contributes to customer-driven design and ensures the product remains well positioned through obtaining feedback from consumers and taking best practices from similar platforms.

Ideal Candidate

• Outcome-oriented product thinker: Operates at both the tactical and strategic level, translating long-term vision into actionable roadmaps and near-term delivery.
• Partner-driven delivery: Experience driving outcomes through a vendor or integration-partner model, holding external delivery teams accountable to scope, quality, and timelines.
• Cross-functional collaborator: Builds strong relationships across business, technology, and architecture stakeholders to drive aligned outcomes.
• Adaptable and resilient: Thrives in evolving, fast paced, and highly visible environment.
• Self-starter: Takes initiative, proactively identifies opportunities and challenges, and independently drives work forward while keeping stakeholders informed and aligned.
• Policy lifecycle & policy data knowledge: Familiarity with Liberty Mutual insurance policy platforms, policy data, and policy lifecycle are a plus.