Teller, Operations/Member Service

Mass Mutual Federal Credit Union

Full-Time, Non-Exempt

Springfield, MA

The Opportunity

MassMutual Federal Credit Union (MMFCU) is seeking a member service oriented individual for a 32-hour Teller position based in our Springfield, MA office. This is a great opportunity for a member service oriented, self-motivated individual who enjoys working with people. We are seeking candidates who are friendly, outgoing and have a great personality.

The Impact

Duties include but are not limited to:

• Perform daily transactions (deposits, withdrawals, transfers, money orders, savings bonds, etc.) accurately and efficiently with a friendly and courteous demeanor.

• Balance daily teller work

• Explain credit union products and services to customers

The Minimum Qualifications

• A High School Diploma or GED

The Ideal Qualifications

• Customer/ Member Service experience in retail or a financial service setting

• Schedule flexibility

Compensation

• $15.50-$16.25 per hour USD

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Credit Union Staff and Teller Line Staff.

• Focused one-on-one meetings with your manager

• Access to mentorship opportunities

• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups

• Access to learning content on Degreed and other informational platforms

• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

MMFCU offers a wide range of banking products and services and our staff is committed to an attitude of Service Excellence to our members. Our work environment is fast paced and member focused.

About MassMutual

We’ve been around since 1851. During our history, we’ve helped millions of people find financial freedom, offer financial protection, and plan for the future.

Today, we continue to develop meaningful relationships with our customers by building their trust, being knowledge problem solvers and always prioritizing their needs. MassMutual is guided by a single purpose: We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life.

MassMutual was recognized as an Ethisphere 2020 World’s Most Ethical Company, a Top Place to Work in 2020 according to The Boston Globe and named among America’s Best Employers for Diversity according to Forbes 2020.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status

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