Worksite Business Consultant
Worksite Business ConsultantSpringfield, Massachusetts Business Analysis Job ID R14168
The Worksite Business Consultant is responsible for being fluent in requirements for all transformational efforts within the Worksite Project Portfolio. This will include ensuring requirements efforts and business analysis efforts are effectively delivered within projects at all phases. This role will support leadership in complex decision analysis, optionality and presentation for decision.
The Worksite Business Consultant is responsible for being the centralized and overarching role accountable for assisting all program and projects with business analysis requirements and driving to decisions impacting implementation paths. You will coordinate with internal and external partners to ensure business analysis activities are aligned to MassMutual expectations and delivered accordingly.
Key Responsibilities Include:
Advocate and represent Business in development and implementation of key strategic initiatives
Perform and document analysis of current business processes to define business requirements
Perform and document analysis of future state business processes including user and information system roles
Collaborate with program manager on roadmap planning and prioritization
Leads the analysis and preparation of recommendations for key decisions required to move projects and programs to target state
Ensure the User Experience and Worksite Value Stream is continually updated and in the forefront of analysis and planning
Represent and advocate business interests in development of new strategies and initiatives
Negotiate and influence requirements to ensure business and customer representation
Collaborate with business/technology/operations and compliance partners on requirements and deliver across all value chains
Consider impacts of all actions, thinking through potential solutions in a strategic manner
Consider data driven decision making, market considerations and long term strategy when teams are considering future state requirements
Experience in creation of functional requirements to fulfill the business requirements.
Experience in conducting iterative meetings with users and stakeholders for requirement finalization, requirement refinement, documentation and getting the users and stakeholder’s approvals.
Experience in performing requirements gathering and analysis, estimating time required for project completion, preparing schedules, design documentation, design reviews and development, testing and deployment of application enhancements, as well as project planning.·
The Minimum Qualifications
Bachelor’s Degree or High School Diploma/GED with 10+ years of business analysis or consulting experience
8+ years of experience in business analysis or consulting
3+ years experience Group life and supplemental health insurance products
The Ideal Qualifications
Worksite or Voluntary Benefits experience
Worksite business improvement project experience
Experience performing and documenting analysis of current and future state business processes including user and information system roles
Proficient with Visio
Outstanding verbal and written skills as well as excellent organizational and planning skills
Ability to lead and facilitate diverse groups of people to move towards solutions while influencing key decision makers based on analysis findings
Ability to network and maintain relationships across multiple groups
Lead and facilitate the process of gathering of business requirements through interviewing or conducting group requirements session and generate detailed business requirements/stories
Facilitate the complex process of understanding the business needs, developing understanding of how digital solutions may meet those needs
Consider the business implications in the application of technology to the current and future business environment
Be able to understand a program level of work and coordinate it into consumable parts of prioritized initiatives
What to Expect as Part of MassMutual and the Team
Regular meetings with the Worksite Business Process Strategy team
Focused one-on-one meetings with your manager
Access to mentorship opportunities
Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
Access to learning content on Degreed and other informational platforms
MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.
If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.