Suspense Reconciliation Analyst, Investment Operations

Full-Time

Boston, MA or Springfield, MA

The Opportunity

As a Suspense Reconciliation Analyst in our Investment Operations organization, you are responsible for reconciling cash clearing suspense general ledger accounts on a timely basis, which includes root cause analysis, solution recommendation and implementation. You will work closely with internal teams and departments to research complex transaction processing. This role also requires an understanding of the investment bank account structure in order to facilitate the bank account set up within the accounting system when onboarding new managers and investment types.

The Team

The Investment Operations team is agile and works independently, yet collaboratively. All members are held accountable and are encouraged to grow in the role via peer-to-peer training, education and industry participation. To be successful on this team, you must have a strong attention to detail, be able to multi-task, thrive in a fast-paced work environment, have strong interpersonal skills and have a continuous improvement mindset.

The Impact

As a Suspense Reconciliation Analyst, you will need to have advanced knowledge of back-office securities operations and accounting functions for Schedule D assets. You will reconcile the cash clearing suspense general ledger accounts associated with investment cash transactions in accordance with established policies and procedures, which may include:

• Reconcile general ledger suspense lines on a daily and monthly basis
• Perform research, including exception oversight, analysis and resolution
• Research, analyze, and validate security related transactions on the accounting system, many times collaborating with others across the organization
• Triage and prioritize scheduled work as well as ad-hoc requests as received
• Partner with vendors, banks and Investment Managers
• Maintain and improve workflows and procedures as needed
• Training of new team members

The Minimum Qualifications

• 5+ years working in the financial services sector in similar investment operations capacity

The Ideal Qualifications

• Four-year Bachelor’s Degree preferred
• Experienced in back-office securities operations and accounting for Schedule D assets
• SAP experience
• Experience in preparing and approving general ledger entries
• Advanced Banking, Treasury, Investment experience
• Ability to problem solve and resolve issues independently, and know when to escalate appropriately
• Excellent verbal and written communication skills
• Strong interpersonal skills to facilitate building positive working relationships
• Risk and controls awareness
• Ability to multi-task and thrive in a fast-paced environment
• Strong attention to detail
• Recognition of patterns and trends in data operations and identifying opportunities for improving processes and systems
• Advanced knowledge and experience using Microsoft Office products (primarily Excel, PowerPoint)
• Must be eligible to work in the United States without sponsorship now or in the future

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Investment Operations team
• Focused one-on-one meetings with your manager
• Access to mentorship opportunities
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-MM1

Salary Range:

At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.

Why Join Us.

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.