The Opportunity

We are seeking a highly experienced and motivated Senior Program Manager to manage a number of long-term programs to implement the target state operating models and other strategy changes across our finance, investments and risk organizations. This program will optimize and transform the people, process, and technology-related execution of these capabilities. This is a multi-year, significant effort with a deep investment of attention and resources. The programs will significantly transform the financial processes for the company.

Using your deep program management expertise and experience managing programs similar in scale and impact, you will work with stakeholders throughout the enterprise, especially in our Investment Management, Finance, Risk and Technology organizations. The ideal candidate will have a proven track record of managing transformational, enterprise-wide, complex projects with significant budgets and effectively coordinating and aligning a cross-functional team. This role is critical to ensuring a seamless program process, providing a framework for leaders to align business processes, and achieving this program’s return on investment. This is a multi-year initiative that could result in material changes to the way we do business.

The Team

This role reports to the Head of the Corporate Function Program Management Office (CFPMO). The CFPMO was established to oversee the execution of projects across Corporate Finance, Enterprise Risk, Investment Management, Law, and HR & Employee Experience, as well as define and own project management standards across the company. The team is focused on creating more visibility into this work, while enabling better improved prioritization, collaboration, and execution. ​

​This role will leverage and champion the project management standards and practices and partner with their CFPMO teammates, especially the Portfolio Managers aligned to each Corporate Function to ensure coordination and address interdependencies between the portfolios. The role will closely collaborate with program sponsors across the organization along with the executive leadership team steering committee.

**Key Responsibilities**

1. **Planning and prioritization**

- Define, own and facilitate the project prioritization process across IM, CFO and ERM for projects factoring in available capacity and benefits

- Lead work, partnering with the Executive and Program Sponsors, to establish timelines, set milestones and identify and acquire the resources required

2. **Stakeholder Management**

- Understand the needs and expectations of stakeholders throughout the Program Governance Structure, managing concerns and feedback promptly

• Establish the framework and oversee collaboration by driving discussions and decisioning, instilling consistency, and promoting discipline in defining and managing the delivery of the program

• Act as a trusted strategic advisor to all stakeholders, ensuring the target operating model aligns with enterprise strategic goals

3. **Process Integration**

- Evaluate existing project management processes, systems, and structures across functions to build the program; this will include a cross-functional team and potentially contracting and directly managing third party resources

- Ensure program execution strategy is aligned with business strategies, company policies and target operating model expected outcomes and delivered upon consistently for value

-Analyze, understand and communicate the tradeoffs involved with roadmap and prioritization decisions

4. **Change Management**

- Build relationships and work closely with key stakeholders to identify areas of focus, anticipate change impacts, and assess change readiness

- Develop and deliver change management strategies to support a smooth transition, including effective communication, training, and ongoing support

- Support this program through unexpected events, ambiguous information or changes in scope, timeline or stakeholder needs

5. **Program Governance**

- Define success metrics and monitor against established goals and milestones

- Provide centralized and regular visibility via status reporting and demand capacity monitoring

- Communicate risks, issues and dependencies and drive collaborative, coordinated decision-making and resolution efforts amongst stakeholders

- Enable and ensure consistent implementation of people, process and technology improvements and plans to sustain them

6. **Team Leadership**

- Design, build and lead direct program management team, that is diverse and inclusive, to deliver program

- Provide clear direction, support, motivation and development opportunities to team members

• Role model an agile mindset through change and ambiguity; inspire others and drive culture of continuous improvement.

The Minimum Qualifications

• Bachelor's degree​

• 7+ years of experience in project management

• Proven success in delivering projects on time, within budget, and to scope​

• Strong understanding of project management methodologies​

• Proficiency in project management software including but not limited to MS Project, Smartsheet, and Jira​ as well as dashboarding and visualization tools (e.g., MicroStrategy, Tableau, PowerBI)

The Ideal Qualifications

• 10+ years of program and project management experience

• 7+ years of experience leading and managing people/teams​

• 5+ years of experience leading, managing, or contributing to projects within Investment Management, Corporate Finance, and/or Enterprise Risk functions​

• Robust knowledge of Investment Management, Corporate Finance, and/or Enterprise Risk Management domains, acumen, processes, and systems as well as interdependencies between end-to-end or shared processes​

• Experience in financial services

• Project Management Professional (PMP) certification or equivalent​

• Agile/Waterfall project management experience​

• Robust knowledge and experience with best practices, especially related to communications, reporting, prioritization, capacity and resource planning, forecasting, financial planning, and performance measurement

What to Expect as Part of MassMutual and the Team

• Regular meetings with the CFPMO

• Focused one-on-one meetings with your manager

• Access to mentorship opportunities

• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups

• Access to learning content on Degreed and other informational platforms

• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-LS1

Salary Range:

At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.

Why Join Us.

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.