The Opportunity

As a Communications Consultant in Field Content & Communications, you will consult with leaders and business partners on effective communication strategies enabling business growth and sales effectiveness. You will deliver creative, engaging, and accurate messaging to best meet business’ needs while understanding the audience’s preferences for consuming information. You will monitor communication effectiveness and adjust as needed to ensure the business needs are met. You will also foster a continuous improvement mindset and willingness to experiment and learn while also acting as a collaborative team member focused on results. Key characteristics of those who hold this position are creativity, innovation, adaptability, passion, drive, courage, and a service focus.

The Team

The Field Content & Communications Team, as part of the broader MassMutual Financial Advisors Organization, is responsible for a creating the overall content and communication strategy for our MMFA field force, working with our business partners to identify their communications needs and key objectives then creating a plan for effective ways to communicate (video, audio, written, online portal content, etc.) clearly and articulately utilizing our defined content strategy approach. We are also responsible for measuring and analyzing our efforts in the spirit of continuous improvement and transparency.

The Impact

Effective communication is essential within our industry to support the field force as they navigate ongoing change and drive business growth. Business leaders depend on writers who demonstrate critical thinking and a partnership mindset, enabling them to develop and execute communication strategies that achieve measurable objectives. This team collaborates with content strategists, designers, and business partners to address communication needs, establish strategies, and create materials for impactful communication solutions. Writers act as primary internal communication advisors, offering guidance and ensuring the consistency and quality of messaging. Furthermore, they coordinate with communication professionals across different areas of the organization to deliver integrated communication plans, and they produce clear, concise communications tailored to diverse internal audiences and platforms.

The Minimum Qualifications

• Bachelor’s degree

• 5+ years of communications writing experience

• 3 + years of experience in content management systems

The Ideal Qualifications

• 7+ years of communications experience specific to internal/employee communications.

• Experience with field-distribution channels like independent brokers, career agents and wholesalers.

• Sense of urgency.

• Ability to partner with people of diverse backgrounds, ideas, and experiences.

• Team player who values colleagues’ success.

• Attention to detail in a fast-paced environment.

• Ability to act with integrity.

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Field Content & Communications team

• Focused one-on-one meetings with your manager

• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups

• Access to learning content on Degreed and other informational platforms

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Salary Range:

At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.

Why Join Us.

We’ve been around since 1851. During our history, we’ve learned a few things about making sure our customers are our top priority. In order to meet and exceed their expectations, we must have the best people providing the best thinking, products and services. To accomplish this, we celebrate an inclusive, vibrant and diverse culture that encourages growth, openness and opportunities for everyone. A career with MassMutual means you will be part of a strong, stable and ethical business with industry leading pay and benefits. And your voice will always be heard.

We help people secure their future and protect the ones they love. As a company owned by our policyowners, we are defined by mutuality and our vision to put customers first. It’s more than our company structure – it’s our way of life. We are a company of people protecting people. Our company exists because people are willing to share risk and resources, and rely on each other when it counts. At MassMutual, we Live Mutual.

MassMutual is an equal employment opportunity employer. We welcome all persons to apply.

If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need.

At MassMutual, we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component. For more information about our extensive benefits offerings please check out our Total Rewards at a Glance.